Establishes a 9-8-8 suicide prevention and mental health crisis hotline system; provides crisis intervention services and crisis care coordination to individuals accessing the 9-8-8 suicide prevention and mental health crisis hotline.
STATE OF NEW YORK
________________________________________________________________________
7177--B
2021-2022 Regular Sessions
IN ASSEMBLY
April 26, 2021
___________
Introduced by M. of A. GUNTHER, FRONTUS, FERNANDEZ -- read once and
referred to the Committee on Mental Health -- committee discharged,
bill amended, ordered reprinted as amended and recommitted to said
committee -- reported and referred to the Committee on Ways and Means
-- committee discharged, bill amended, ordered reprinted as amended
and recommitted to said committee
AN ACT to amend the county law, in relation to a 9-8-8 suicide
prevention and mental health crisis hotline system
The People of the State of New York, represented in Senate and Assem-bly, do enact as follows:
1 Section 1. Short title. This act shall be known and may be cited as
2 the "9-8-8 Suicide Prevention and Mental Health Crisis Act".
3 § 2. The county law is amended by adding a new article 6-B to read as
4 follows:
5 ARTICLE 6-B
6 9-8-8 SUICIDE PREVENTION AND MENTAL HEALTH CRISIS ACT
7 Section 340. Definitions.
8 341. 9-8-8 suicide prevention and mental health crisis hotline
9 system.
10 § 340. Definitions. As used in this article, unless the context
11 requires otherwise:
12 1. "9-8-8" shall mean the three digit phone number designated by the
13 federal communications commission for the purpose of connecting individ-
14 uals experiencing a mental health crisis with suicide prevention and
15 mental health crisis counselors, mobile crisis teams, and crisis receiv-
16 ing and stabilization services and other mental health crises services
17 through the national suicide prevention lifeline.
18 2. "9-8-8 crisis hotline center" shall mean a state-identified and
19 funded center participating in the National Suicide Prevention Lifeline
20 Network to respond to statewide or regional 9-8-8 calls.
EXPLANATION--Matter in italics (underscored) is new; matter in brackets
[] is old law to be omitted.
LBD10757-11-1
A. 7177--B 2
1 3. "Crisis receiving and stabilization services" shall mean facilities
2 providing short-term observation and crisis stabilization services under
3 article thirty-six of the mental hygiene law, or other crisis services
4 approved or licensed by the office of mental health.
5 4. "Mental health professional" shall mean any of the following, but
6 shall not be limited to:
7 (a) a licensed clinical social worker, licensed under article one
8 hundred fifty-four of the education law;
9 (b) a licensed psychologist, licensed under article one hundred
10 fifty-three of the education law;
11 (c) a registered professional nurse, licensed under article one
12 hundred thirty-nine of the education law;
13 (d) a licensed master social worker, licensed under article one
14 hundred fifty-four of the education law, under the supervision of a
15 physician, psychologist or licensed clinical social worker; and
16 (e) a licensed mental health counselor, licensed under article one
17 hundred sixty-three of the education law.
18 5. "Mobile crisis teams" shall mean a team that may include, but not
19 be limited to, mental health professionals, certified alcoholism and
20 substance abuse counselors, family peer advocates, and peers, to provide
21 onsite community-based intervention for individuals who are experiencing
22 a mental health crisis, or an "approved mobile crisis outreach team"
23 under article nine of the mental hygiene law.
24 6. "National suicide prevention lifeline" or "NSPL" shall mean the
25 national network of local crisis centers that provide free and confiden-
26 tial emotional support to people in suicidal crisis or emotional
27 distress twenty-four hours a day, seven days a week via a toll-free
28 hotline number, which receives calls made through the 9-8-8 system. The
29 toll-free number is maintained by the Assistant Secretary for Mental
30 Health and Substance Use under the United States Substance Abuse and
31 Mental Health Services Administration.
32 7. "Peer" shall mean an individual who is a current or former recipi-
33 ent of mental health or substance use services who provides advocacy and
34 mutual support for other services users through a model of shared
35 personal experience, who are employed on the basis of their personal
36 knowledge and recovery from a mental illness, addiction, or both, and
37 who meet the certification requirements set forth by the New York state
38 peer specialist certification board.
39 8. "Family peer advocates" shall mean individuals with lived-experi-
40 ence as the biological, foster, or adoptive parent or primary caregiver
41 of a child or youth with a social, emotional, behavioral, mental health,
42 substance use disorder, or developmental disability, who meet the
43 current requirements for a credentialed family peer advocate, or other
44 certification related to culturally responsive trauma informed care.
45 9. "Veterans crisis line" or "VCL" shall mean the veterans crisis line
46 maintained by the secretary of veterans affairs of the United States
47 Department of Veterans Affairs.
48 10. "Substance Abuse and Mental Health Services Administration"
49 ("SAMHSA") shall mean the agency within the United States Department of
50 Health and Human Services.
51 § 341. 9-8-8 suicide prevention and mental health crisis hotline
52 system. 1. The department of public service, in consultation with the
53 commissioners of the office of mental health and the office of addiction
54 services and supports shall, on or before July sixteenth, two thousand
55 twenty-two, designate a 9-8-8 crisis hotline center or centers that
56 shall provide suicide prevention and crisis intervention services to
A. 7177--B 3
1 individuals accessing the 9-8-8 suicide prevention and mental health
2 crisis hotline from anywhere within the state twenty-four hours a day,
3 seven days a week. A designated 9-8-8 crisis hotline center shall meet
4 the following requirements:
5 (a) Have an active agreement with the administrator of the National
6 Suicide Prevention Lifeline for participation within the network.
7 (b) Adhere to NSPL policies, requirements and best practices guide-
8 lines for operation and clinical assessment standards.
9 (c) Utilize technology including chat and text that is interoperable
10 between and across crisis and emergency systems used throughout the
11 state, including but not limited to, 911, emergency medical services,
12 and other nonbehavioral health crisis services, and with the administra-
13 tor of the National Suicide Prevention Lifeline.
14 (d) Coordinate with 9-8-8 crisis hotline centers and 911 operators for
15 the appropriate deployment of a mobile crisis team and/or law enforce-
16 ment, and when appropriate emergency medical services or fire services.
17 (e)(i) The department of public service in conjunction with the
18 commissioners of the office of mental health and the office of addiction
19 services and supports shall have joint oversight of suicide prevention
20 and crisis service activities and essential coordination with a desig-
21 nated 9-8-8 hotline center, and shall work in concert with NSPL and VCL
22 networks for the purposes of ensuring consistency of public messaging
23 about 9-8-8 services.
24 (ii) The office of mental health shall in consultation with the local
25 mental hygiene directors established under section 41.55 of the mental
26 hygiene law, crisis receiving and stabilization service providers,
27 statewide mental health and substance use organizations, and other
28 stakeholders deemed appropriate by the office, shall establish training
29 guidelines for 9-8-8 crisis hotline center staff, 911 operators, and
30 first responders, to assess callers for suicidal risk, provide crisis
31 counseling and crisis intervention, offer referrals to mental health
32 and/or substance use services, and on providing linguistically and
33 culturally competent care.
34 (f) Meet the requirements set forth by the NSPL for serving high risk
35 and specialized populations including but not limited to: Black, Hispan-
36 ic, Latino, Asian, Pacific Islander, Native American, Alaskan Native;
37 lesbian, gay, bisexual, transgender, nonbinary, queer, and questioning
38 individuals; individuals with an intellectual or developmental disabili-
39 ty; individuals experiencing homelessness or housing instability;
40 members of rural communities; veterans; immigrants and refugees; chil-
41 dren and youth; older adults; and religious communities as identified by
42 the federal Substance Abuse and Mental Health Services Administration,
43 including training requirements and policies for transferring such call-
44 ers to appropriate specialized centers or subnetworks within or outside
45 the NSPL network and for providing linguistically and culturally compe-
46 tent care.
47 (g) May provide follow-up services as needed to individuals accessing
48 the 9-8-8 suicide prevention and mental health crisis hotline consistent
49 with guidance and policies established by the NSPL.
50 2. The commissioner of the office of mental health and the commis-
51 sioner of the office of addiction services and supports shall establish
52 a comprehensive list of reporting metrics to be included in an annual
53 report under this article on the 9-8-8 suicide prevention and mental
54 health crisis hotline's usage, services and impact which shall include,
55 at a minimum:
A. 7177--B 4
1 (a) The volume of requests for assistance that the 9-8-8 suicide
2 prevention and mental health crisis hotline received;
3 (b) The average length of time taken to respond to each request for
4 assistance, and the aggregate rates of call abandonment;
5 (c) The types of requests for assistance that the 9-8-8 suicide
6 prevention and mental health crisis hotline received;
7 (d) The number of mobile crisis teams dispatched;
8 (e) The number of individuals engaged by mobile crisis teams including
9 any support provided beyond the resolution of an initial crisis;
10 (f) The number of individuals transported by mobile crisis teams to a
11 crisis receiving and stabilization service center or other mental health
12 crisis service;
13 (g) The number of such individuals transferred by mobile crisis team
14 responders to the custody of law enforcement or transported to an emer-
15 gency room or inpatient mental health services;
16 (h) the number of times a mobile crisis team was the first responder
17 to a mental health crisis and had to request deployment of law enforce-
18 ment, including the reason for the request, and the outcome of the law
19 enforcement response; and
20 (i) The age, gender, race, ethnicity, national origin, and high risk
21 category or the individual, if reasonably ascertainable, of individuals
22 contacted, transported, or transferred by each mobile crisis team.
23 3. The commissioners of the office of mental health and the office of
24 addiction services and supports shall submit an annual report beginning
25 no later than December thirty-first, two thousand twenty-three and annu-
26 ally thereafter, regarding the comprehensive list of reporting metrics
27 to the governor, the temporary president of the senate, the speaker of
28 the assembly, the minority leader of the senate and the minority leader
29 of the assembly.
30 4. The commissioner of the office of mental health, in consultation
31 with the commissioners of the department of taxation and finance, the
32 office of addiction services and supports, and the department of public
33 service, shall submit a report that details the resources necessary to
34 make the NSPL, available, operational, and effective across the state,
35 including an evaluation of available and new revenue sources to support
36 the implementation, staffing, and ongoing activities of 9-8-8 services
37 that are reasonably attributed to: (a) ensuring the efficient and effec-
38 tive routing of calls made to the NSPL to an appropriate 9-8-8 crisis
39 hotline center; (b) personnel and the provision of mental health, crisis
40 outreach and stabilization services directly related to the NSPL; and
41 (c) the establishment of a trust fund for the purpose of depositing any
42 dedicated revenues collected to create and maintain a statewide 9-8-8
43 suicide prevention and mental health crisis hotline system. The report
44 shall be submitted on or before December thirty-first, two thousand
45 twenty-one to the governor, the speaker of the assembly, the temporary
46 president of the senate, and the minority leaders of the senate and the
47 assembly.
48 § 3. This act shall take effect immediately.