Creates the state office of the utility consumer advocate to represent interests of residential utility customers including a proposed change of rates, charges, terms and conditions of service, the adoption of rules, regulations, guidelines, orders, standards or final policy decisions.
NEW YORK STATE ASSEMBLY MEMORANDUM IN SUPPORT OF LEGISLATION submitted in accordance with Assembly Rule III, Sec 1(f)
BILL NUMBER: A9548
SPONSOR: Dinowitz TITLE OF BILL:
An act to amend the public service law, in relation to creating the
state office of the utility consumer advocate
PURPOSE::
This bill would create the State Office of the Utility Consumer Advocate
to represent residential utility consumers' interests in residential
utility matters at the state and federal level.
SUMMARY OF PROVISIONS::
Section one of the bill adds article 1-A to the public service law that
would establish the state Office of the Utility Consumer Advocate (UCA).
The UCA will be appointed by the governor to a six-year term.The section
also outlines the qualifications required for such an appointee and his
or her responsibilities as the UCA, including the operation of the
office.
The section outlines the powers of the office of the UCA, which include
initiating, intervening, and participating on behalf of residential
utility consumers in any proceedings before the Public Service Commis-
sion, the Federal Regulatory Energy Commission, the Federal Communi-
cations Commission, state and local administrative and regulatory agen-
cies, and state and federal courts in any matter or proceeding that may
substantially affect the interests of residential utility customers. The
section also allows for the UCA to exercise and have independence in any
and all actions of the office.
The new section also requires an annual report from the office of the
UCA to the governor and legislature, which would be made available to
the public, and would that will include information on all proceedings
that the office of the UCA participated in and the outcome of such
proceedings. Additionally, the report shall include estimated savings to
residential utility customers that resulted from intervention by the
UCA, and lastly any policy recommendations and suggested statutory
amendments that the UCA deems necessary.
Section two of the bill provides the effective date.
JUSTIFICATION::
Currently more than 40 states and the District of Columbia have an inde-
pendent state agency that represents the interests of residential utili-
ty customers. New York is one of few, states, and by far the largest,
without such an independent office.In the wake of Superstorm Sandy,
Hurricane Irene, and Tropical Storm Lee, consumers in New York have been
left without a voice and real representation when it comes to utility
services.
This bill would create the State Office of the Utility Consumer Advocate
to serve as an independent advocate and, appear on behalf of New York
consumers in state and federal regulatory proceedings, as well as judi-
cial review proceedings concerning rates and conditions of public
service utilities. Currently consumers in New York, are represented by
the Public Service Commission as well as the Utility Intervention Unit,
a division of the Department of State. Neither of them is able to act
solely on bOalf of the interest of consumers.
The Public Service Commission mediates the competing interests of utili-
ties and others in their proceedings to develop facts upon which their
decisions are ultimately based. The utility providers as well as large
commercial and industrial customers have an active and able presence in
such proceedings; however, there is a glaring lack of input from any
parties representing consumers. The Utility Intervention Unit operates
under the direction of the Secretary of the State, who has created a
non-statutory subordinate at-will position for the Director of the Util-
ity Intervention Unit.The Utility Consumer Advocate would be appointed
by the.Governor, subject to Senate confirmation, and would serve a term
of six years similar to the Chairman of the Public Service Commission.
Therefore, the Utility Consumer Advocate would not be an at-will employ-
ee subject to removal without cause by the Secretary of State or Gover-
nor. This would allow for actual independent action on behalf of resi-
dential consumers without the concern of removal for such action.
In other states where such an office exists residential consumers have
seen drastic savings in comparison to the actual amount of funding that
goes to these offices. California's Division of Ratepayer Advocates
lobbied over 200 times on behalf of California consumers and saved them
over $4 billion in rates saved and increases avoided; in fact, they
estimate that for every $1 spent representing and advocating on behalf
of California's public utility customers, the average customer saved
$153 per year. The creation of an appointed advocate with the powers
allotted in this bill would give New York utility customers a voice at
the table, save them a considerable amount of money when it comes to the
utilities they use every day.
PRIOR LEGISLATIVE HISTORY::
2025: A.2468/S.6277 - Vetoed Memo 60
2023-24: A.1950 - Consumer Affairs and Protection / S.5503-Energy and
Telecommunications
2022: A.9570 - Consumer Affairs and Protection / S.8411-Energy and Tele-
communications
2021: A.3184/S.4884 - Vetoed Memo 55
2019-20: A.1966/S.4399 - Vetoed Memo 259
2017-18: A.7293-A - Third Reading Calendar / S.3923-A Energy and Tele-
communications
2015-16: A.180-A - Passed Assembly / S.3356-A - Energy and Telecommuni-
cations
2013-14: A.6239-B - Passed Assembly / S.4550-B - Finance
FISCAL IMPLICATIONS::
Undetermined.
EFFECTIVE DATE::
This act shall take effect on the first of April next succeeding the
date on which it shall have become law.
STATE OF NEW YORK
________________________________________________________________________
9548
IN ASSEMBLY
January 14, 2026
___________
Introduced by M. of A. DINOWITZ, PEOPLES-STOKES, PAULIN, ROSENTHAL,
WEPRIN, COLTON, HEVESI, COOK, STIRPE, STECK, LUPARDO, SANTABARBARA,
OTIS, HUNTER, BARRETT, SEAWRIGHT, TAYLOR, SIMON, BENEDETTO, BURDICK,
GONZALEZ-ROJAS, CRUZ, GLICK, KELLES, GALLAGHER, SAYEGH, KAY, ALVAREZ,
REYES, LEVENBERG, JACOBSON, LEE, RA, SMITH, BRABENEC, DeSTEFANO --
read once and referred to the Committee on Consumer Affairs and
Protection
AN ACT to amend the public service law, in relation to creating the
state office of the utility consumer advocate
The People of the State of New York, represented in Senate and Assem-bly, do enact as follows:
1 Section 1. The public service law is amended by adding a new article
2 1-A to read as follows:
3 ARTICLE 1-A
4 THE STATE OFFICE OF THE UTILITY CONSUMER ADVOCATE
5 Section 28-a. Definitions.
6 28-b. Establishment of the state office of the utility consumer
7 advocate.
8 28-c. Powers of the state office of the utility consumer advo-
9 cate.
10 28-d. Reports.
11 § 28-a. Definitions. When used in this article: (a) "Department"
12 means the department of public service.
13 (b) "Commission" means the public service commission.
14 (c) "Residential utility customer" means any person who is sold or
15 offered for sale residential utility service by a utility company.
16 (d) "Utility company" means any person or entity operating an agency
17 for public service, including, but not limited to, those persons or
18 entities subject to the jurisdiction, supervision and regulations
19 prescribed by or pursuant to the provisions of this chapter.
20 § 28-b. Establishment of the state office of the utility consumer
21 advocate. There is established the state office of the utility consumer
22 advocate to represent the interests of residential utility customers.
23 The utility consumer advocate shall be appointed by the governor to a
EXPLANATION--Matter in italics (underscored) is new; matter in brackets
[] is old law to be omitted.
LBD05952-01-5
A. 9548 2
1 term of six years, upon the advice and consent of the senate. The utili-
2 ty consumer advocate shall possess knowledge and experience in matters
3 affecting residential utility customers and shall be responsible for the
4 direction, control, and operation of the state office of the utility
5 consumer advocate, including its hiring of staff and retention of
6 experts for analysis and testimony in proceedings. The utility consumer
7 advocate shall not be removed for cause, but may be removed only after
8 notice and opportunity to be heard, and only for permanent disability,
9 malfeasance, a felony, or conduct involving moral turpitude. Exercise of
10 independent judgment in advocating positions on behalf of residential
11 utility customers shall not constitute cause for removal of the utility
12 consumer advocate.
13 § 28-c. Powers of the state office of the utility consumer advocate.
14 The state office of the utility consumer advocate shall have the power
15 and duty to: (a) initiate, intervene in, or participate on behalf of
16 residential utility customers in any proceedings before the commission,
17 the federal energy regulatory commission, the federal communications
18 commission, federal, state and local administrative and regulatory agen-
19 cies, and state and federal courts in any matter or proceeding that may
20 substantially affect the interests of residential utility customers,
21 including, but not limited to, a proposed change of rates, charges,
22 terms and conditions of service, the adoption of rules, regulations,
23 guidelines, orders, standards or final policy decisions where the utili-
24 ty consumer advocate deems such initiation, intervention or partic-
25 ipation to be necessary or appropriate;
26 (b) represent the interests of residential utility customers of the
27 state before federal, state and local administrative and regulatory
28 agencies engaged in the regulation of energy, telecommunications, water,
29 and other utility services, and before state and federal courts in
30 actions and proceedings to review the actions of utilities or orders of
31 utility regulatory agencies. Any action or proceeding brought by the
32 utility consumer advocate before a court or an agency shall be brought
33 in the name of the state office of the utility consumer advocate. The
34 utility consumer advocate may join with a residential utility customer
35 or group of residential utility customers in bringing an action;
36 (c) (i) in addition to any other authority conferred upon the utility
37 consumer advocate, such office is authorized, and it shall be their duty
38 to represent the interests of residential utility customers as a party,
39 or otherwise participate for the purpose of representing the interests
40 of such customers before any agencies or courts. The consumer advocate
41 may initiate proceedings if in their judgment doing so may be necessary
42 in connection with any matter involving the actions or regulation of
43 public utility companies whether on appeal or otherwise initiated. The
44 utility consumer advocate may monitor all cases before regulatory agen-
45 cies in the United States, including the federal communications commis-
46 sion and the federal energy regulatory commission that affect the inter-
47 ests of residential utility customers of the state and may formally
48 participate in those proceedings which in their judgment warrants such
49 participation.
50 (ii) the utility consumer advocate shall exercise their independent
51 discretion in determining the interests of residential utility customers
52 that will be advocated in any proceeding, and determining whether to
53 participate in or initiate any proceeding and, in so determining, shall
54 consider the public interest, the resources available, and the substan-
55 tiality of the effect of the proceeding on the interests of residential
56 utility customers;
A. 9548 3
1 (d) request and receive from any state or local authority, agency,
2 department or division of the state or political subdivision such
3 assistance, personnel, information, books, records, other documentation
4 and cooperation necessary to perform their duties; and
5 (e) enter into cooperative agreements with other government offices to
6 efficiently carry out their work.
7 § 28-d. Reports. On July first, two thousand twenty-six and annually
8 thereafter, the state office of the utility consumer advocate shall
9 issue a report to the governor and the legislature, and make such report
10 available to the public free of charge on a publicly available website,
11 containing, but not limited to, the following information:
12 (a) all proceedings that the state office of the utility consumer
13 advocate participated in and the outcome of such proceedings, to the
14 extent of such outcome, and if not confidential;
15 (b) estimated savings to residential utility consumers that resulted
16 from intervention by the state office of the utility consumer advocate;
17 and
18 (c) policy recommendations and suggested statutory amendments that the
19 state office of the utility consumer advocate deems necessary.
20 § 2. This act shall take effect on the first of April next succeeding
21 the date on which it shall have become a law.
