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June 21, 2017
"Over the past five years New York has lost 15,220 of these jobs, and over the past ten years we've lost 37,310 of these jobs. We need to stem the tide so that these jobs stay here in New York State where they belong," said Assemblymember Rosenthal, the author of this bill, as she spoke about legislation that would improve customer service by establishing requirements for telecommunication corporations that provide call center service assistance (A7615-A).