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S04271 Summary:

BILL NOS04271A
 
SAME ASNo Same As
 
SPONSORKAVANAGH
 
COSPNSRJACKSON
 
MLTSPNSR
 
Add Art 7 §§295 - 306, amd §§36 & 44, Bank L; amd §3218, add §5022, CPLR
 
Relates to licensing consumer debt collectors; sets minimum standards and regulations; establishes penalties for violations.
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S04271 Text:



 
                STATE OF NEW YORK
        ________________________________________________________________________
 
                                         4271--A
 
                               2025-2026 Regular Sessions
 
                    IN SENATE
 
                                    February 3, 2025
                                       ___________
 
        Introduced by Sens. KAVANAGH, JACKSON -- read twice and ordered printed,
          and  when  printed to be committed to the Committee on Banks -- recom-
          mitted to the Committee on Banks in accordance  with  Senate  Rule  6,
          sec.  8 -- reported favorably from said committee and committed to the
          Committee on Finance -- committee discharged,  bill  amended,  ordered
          reprinted as amended and recommitted to said committee
 
        AN ACT to amend the banking law and the civil practice law and rules, in
          relation to licensing consumer debt collectors
 
          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:
 
     1    Section 1. The banking law is amended by adding a  new  article  7  to
     2  read as follows:
     3                                 ARTICLE VII
     4                      LICENSED CONSUMER DEBT COLLECTORS
     5  Section 295. Definitions.
     6          296. License required; entities exempt.
     7          297. Application for license; fees.
     8          298. Surety bond required.
     9          299. Examination; books and records; reports.
    10          300. Prohibited acts.
    11          301. Regulations; minimum standards.
    12          302. Application  for  acquisition of control of a consumer debt
    13                 collector.
    14          303. Suspension and revocation.
    15          304. Bad actors.
    16          305. Penalties.
    17          306. Preemption of local law.
    18    § 295. Definitions. As used in this article:
    19    1. "Affiliated company" means  a  consumer  debt  collector  operating
    20  under  the  control  of a licensee, provided that the affiliated company
    21  shares common facilities, management, and operations with  the  licensee
 
         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD06314-03-6

        S. 4271--A                          2
 
     1  and  the affiliated company does not engage in any collection activities
     2  other than debt buying or debt collection for the licensee.
     3    2. "Applicant" means a consumer debt collector who has filed an appli-
     4  cation to obtain a license under this article.
     5    3.  "Attorney-at-law"  and "law firm" means any attorney-at-law or law
     6  firm retained by a client for the purpose of litigation and representing
     7  such client through activities that may only be performed by a  licensed
     8  attorney, including acting pursuant to law or regulation by contacting a
     9  consumer  debtor  in  the  course of the representation regarding antic-
    10  ipated, pending, or previous litigation.
    11    4. "Communication" and "communicate" means the conveying  of  informa-
    12  tion  regarding  a  consumer  debt  directly or indirectly to any person
    13  through any medium.
    14    5. "Consumer debt" means any obligation of a natural  person  for  the
    15  payment  of  money  or  its equivalent which arises out of a transaction
    16  which was primarily for personal, family,  or  household  purposes.  The
    17  term  includes  an  obligation  of  a  natural person who is a co-maker,
    18  endorser, guarantor or surety of such a transaction.
    19    6. "Consumer debtor" means any natural person who owes or is  asserted
    20  to owe any consumer debt.
    21    7.  "Consumer  debt collector" means any person who engages in a busi-
    22  ness, a principal purpose of which is consumer debt buying, or regularly
    23  collecting or attempting to collect, directly  or  indirectly,  consumer
    24  debts:  (a) owed or due or asserted to be owed or due to another person;
    25  or (b) obtained by or assigned to such person that are in  default  when
    26  obtained or acquired by such person. The term includes any creditor who,
    27  in  the  process of collecting its own consumer debts, and uses any name
    28  other than its own which would reasonably indicate that a  third  person
    29  is collecting or attempting to collect a consumer debt.
    30    8. "Control" means the possession, direct or indirect, of the power to
    31  direct  or  cause  the  direction  of  the  management and policies of a
    32  person, whether through the ownership of voting securities, by contract,
    33  except a commercial contract for goods or  non-management  services,  or
    34  otherwise.  Control shall be presumed to exist if any person directly or
    35  indirectly owns, controls or holds with the power to vote  five  percent
    36  or more of the voting securities of any other person.
    37    9. "Creditor" means any person to whom a consumer debt is owed, due or
    38  asserted to be due or owed, or any assignee for value of said person.
    39    10.  "Licensee"  means a consumer debt collector that possesses one or
    40  more licenses pursuant to this article.
    41    11. "Person" means a natural person or any entity, including  but  not
    42  limited  to  any  partnership,  corporation,  limited liability company,
    43  branch, agency, association, organization, any  similar  entity  or  any
    44  combination of the foregoing acting in concert.
    45    § 296. License required; entities exempt. 1. No person shall act with-
    46  in  this  state  as  a  consumer debt collector, directly or indirectly,
    47  without first obtaining a license from the  superintendent.  A  consumer
    48  debt  collector  is acting within this state if it is physically located
    49  in New York or if it is seeking to collect from any consumer debtor that
    50  resides within this state.
    51    2. No creditor, or the state or municipality of the state, may utilize
    52  the services of a consumer debt collector to  collect  from  a  consumer
    53  debtor that resides within this state unless the consumer debt collector
    54  is licensed by the superintendent.

        S. 4271--A                          3
 
     1    3.  No person shall accept payments from consumer debtors on behalf of
     2  a consumer debt collector acting within this state unless such  consumer
     3  debt collector is licensed by the superintendent.
     4    4. The requirements of subdivisions one, two and three of this section
     5  shall not apply to:
     6    (a) any officer or employee of a licensed consumer debt collector when
     7  attempting to collect on behalf of such consumer debt collector;
     8    (b)  any  officer  or  employee of a creditor while in the name of the
     9  creditor collecting debts for such creditor;
    10    (c) any public officer acting in their official capacity;
    11    (d) a person who is principally engaged in the business  of  servicing
    12  loans  or  accounts which are not delinquent for the owners thereof when
    13  in addition to requesting payment from delinquent consumer debtors,  the
    14  person provides other services including receipt of payment, accounting,
    15  record-keeping,  data  processing  services  and remitting, for loans or
    16  accounts which are current as well as those which are delinquent;
    17    (e) any person while serving or making a bona fide  attempt  to  serve
    18  legal  process  on  any  other  person  in  connection with the judicial
    19  enforcement of any debt;
    20    (f) any non-profit organization which, at the request  of  a  consumer
    21  debtor,  performs  bona  fide  consumer  credit  counseling  and assists
    22  customers in the liquidation of their debts by receiving  payments  from
    23  such consumer debtors and distributing such amounts to creditors;
    24    (g)  any  bank, trust company, savings banks, savings and loan associ-
    25  ation, credit union, or foreign banking  corporation,  whether  incorpo-
    26  rated,  chartered,  organized  or licensed under the laws of this state,
    27  any other state, or the United States, any agency  or  division  of  the
    28  federal government, or any insurer doing business under a license issued
    29  under the insurance law;
    30    (h)  a  subsidiary  or  affiliate  of any bank, trust company, savings
    31  banks, savings and loan association, credit union,  or  foreign  banking
    32  corporation,  whether  incorporated,  chartered,  organized  or licensed
    33  under the laws of this state, any other state, or the United States, any
    34  agency or division of the federal government, or any insurer doing busi-
    35  ness under a license issued  under  the  insurance  law,  provided  such
    36  affiliate  or  subsidiary  is  not  primarily engaged in the business of
    37  purchasing and collecting upon delinquent debt,  other  than  delinquent
    38  consumer debt secured by real property;
    39    (i)  any person engaged in business, the principal purpose of which is
    40  to regularly collect or attempt to collect debts owed or due or asserted
    41  to be owed or due to another person   where the  debt  is  enforced  for
    42  child support, spousal support, maintenance or alimony, provided, howev-
    43  er,  that  if such person also regularly collects or attempts to collect
    44  debts other than those enforced  for  child  support,  spousal  support,
    45  maintenance or alimony, such person must comply with the requirements of
    46  this article;
    47    (j)  any  person while acting as a consumer debt collector for another
    48  person, both of whom are related by common ownership  or  affiliated  by
    49  corporate  control,  if the person   acting as a consumer debt collector
    50  does so only for persons to whom it is so related or  affiliated and  if
    51  the  principal business of such person is not the collection of consumer
    52  debts;
    53    (k) any attorney-at-law or law firm;
    54    (l) any person employed by a utility regulated under the provisions of
    55  the public service law, acting for such utility;

        S. 4271--A                          4
 
     1    (m) any person collecting or attempting to collect any  consumer  debt
     2  owed  or  due  or  asserted to be owed or due another to the extent such
     3  activity: (i) is incidental to a bona fide fiduciary   obligation  or  a
     4  bona  fide  escrow  agreement;  (ii)  concerns a consumer debt which was
     5  originated  by  such person; or (iii) concerns a consumer debt which was
     6  not in default at the time it was obtained by  such person as a  secured
     7  party in a commercial credit transaction involving the creditor; and
     8    (n) any officer or employee of the United States, any state thereof or
     9  any political  subdivision of any state to the extent that collecting or
    10  attempting to collect any debt owed is in the performance of their offi-
    11  cial duties.
    12    §  297.  Application  for  license;  fees. 1. (a) An application for a
    13  license under this article shall be in writing, under oath, and  in  the
    14  form prescribed by the superintendent and shall contain such information
    15  related  to  the  collection of consumer debts as the superintendent may
    16  require.  In addition to any other information required, the superinten-
    17  dent shall require the  following information, and shall,  as  appropri-
    18  ate, require such information not only of the  applicant but also of any
    19  of  its  principals,  partners, officers and directors, or any person or
    20  entity controlling an interest greater than five percent:
    21    (i) the name and residence address of the applicant;
    22    (ii) the business name, if other than the applicant;
    23    (iii) the address of the principal place of business;
    24    (iv) the business telephone of the applicant;
    25    (v) the length of time that the applicant has  been  a  consumer  debt
    26  collector;
    27    (vi) a statement indicating whether the applicant has:
    28    (A)  been  convicted  of  any crime or is a debtor on any unpaid civil
    29  judgment relating to work as a consumer debt collector; and
    30    (B) at any time in the past been issued a  license  pursuant  to  this
    31  article,  or has been issued a license for debt collection activities by
    32  any other state or local  authority, and if so, whether such license was
    33  ever revoked or suspended;
    34    (vii) a list of certifications issued to the consumer  debt  collector
    35  by nonprofit trade associations;
    36    (viii)  unless the consumer debt collector is certified by a nonprofit
    37  trade association recognized by the superintendent as  having  standards
    38  that  address  the following requirements, a detailed description of the
    39  business practices or methods used, or  intended  to  be  used,  by  the
    40  applicant  to confirm the validity of the debts it seeks to collect from
    41  consumers;
    42    (ix) unless the consumer debt collector is certified  by  a  nonprofit
    43  trade  association  recognized by the superintendent as having standards
    44  that address the following requirements, a summary  of  the  applicant's
    45  record-keeping policy, including, but not limited to:
    46    (A)  the  length  of time the applicant maintains, or intends to main-
    47  tain, records pertaining to consumers; and
    48    (B) the manner in which the applicant records and stores,  or  intends
    49  to  record and store: consumer challenges to the validity of debt; bill-
    50  ing errors;  payments made by a consumer; settlement agreements;  infor-
    51  mation  regarding parties responsible for debt; any statements made by a
    52  consumer alleging that the debt  arose  from  identity  theft;  and  any
    53  statements  made by a consumer stating that the consumer received statu-
    54  torily exempt income as defined in section fifty-two hundred  twenty-two
    55  of the civil practice law and rules;

        S. 4271--A                          5
 
     1    (x) whether the applicant regularly sells, or intends to sell, consum-
     2  er  debts.  If the applicant   sells, or intends to sell consumer debts,
     3  such applicant shall be required to provide the  superintendent  with  a
     4  summary  of  the  applicant's  policy  with  respect  to the information
     5  regarding  a  consumer's account that it transmits, or will transmit, to
     6  the purchaser of a consumer debt, unless the consumer debt collector  is
     7  certified by a nonprofit trade association recognized by the superinten-
     8  dent as having standards that address this requirement;
     9    (xi) a sworn statement by the applicant that the information set forth
    10  in the application is current and accurate; and
    11    (xii)  the  name  of  each  affiliated company the applicant wishes to
    12  include on the license.
    13    (b) The superintendent may reject an application for a license  or  an
    14  application  for  the renewal of a license if such superintendent is not
    15  satisfied that  the  financial  responsibility,  character,  reputation,
    16  integrity  and general fitness of the applicant and of the owners, part-
    17  ners or members thereof, if the applicant be a  partnership  or  associ-
    18  ation,  and  of the officers and directors, if the applicant be a corpo-
    19  ration, are such as to command the  confidence  of  the  public  and  to
    20  warrant  the  belief  that  the business for which the application for a
    21  license is filed will be operated lawfully, honestly and fairly.
    22    2. At the time of making the application for a license, the  applicant
    23  shall  pay to the superintendent a fee as prescribed pursuant to section
    24  eighteen-a of this chapter.
    25    3. In addition to any other fee imposed on an applicant  or  licensee,
    26  every  licensee  shall pay to the superintendent the sums provided to be
    27  paid under the provisions of section two hundred six  of  the  financial
    28  services law.
    29    4.  The  license shall be for a period of two years as of the first of
    30  January each year, or such other date as determined by  the  superinten-
    31  dent by regulation.
    32    5.  Each  license shall plainly state the name of the licensee and the
    33  address of the principal place of business. A licensee shall not  change
    34  the  location of the principal place of business without first providing
    35  written notice to the superintendent. The relocation notice shall be  in
    36  writing setting forth the reason for the relocation, and shall be accom-
    37  panied  by a relocation fee pursuant to section eighteen-a of this chap-
    38  ter.
    39    6. The business shall at all times be conducted in  the  name  of  the
    40  licensee  as it appears on the license and in no other name, including a
    41  shortened or abbreviated version thereof.  The superintendent may permit
    42  affiliated companies to be under a  single  license  and  subject  to  a
    43  single examination as long as all of the affiliated company names are on
    44  the license.
    45    7. The license shall not be transferable nor assignable.
    46    8.  The  superintendent  may  participate  in  a multi-state licensing
    47  system for the sharing of regulatory information and for  the  licensing
    48  and  application,  by  electronic or other means, of entities engaged in
    49  the business of consumer debt collection. The superintendent may  estab-
    50  lish  requirements  for  participation  by an applicant in a multi-state
    51  licensing system which may vary from the provisions of this section. The
    52  superintendent may require a background investigation of each  applicant
    53  for  a  consumer  debt  collector license by means of fingerprint, which
    54  shall be submitted by all applicants simultaneously with an  application
    55  and  which  the  superintendent  may  submit to the division of criminal
    56  justice services and the federal bureau of investigation for  state  and

        S. 4271--A                          6
 
     1  national  criminal history record checks. If the applicant is a partner-
     2  ship, association, corporation or other form of  business  organization,
     3  the  superintendent  may  require  a  background  investigation for each
     4  member  or  shareholder  holding more than five percent ownership, board
     5  director and principal officer  of  the  applicant  and  any  individual
     6  acting  as  a  manager  of  an  office location. The applicant shall pay
     7  directly to the multi-state licensing system any additional fees  relat-
     8  ing to participation in the multi-state licensing system.
     9    9.  The  superintendent  shall  issue  each  consumer debt collector a
    10  unique license number.
    11    10. The department shall  maintain  and  publish  a  registry  of  all
    12  licensed  consumer  debt  collectors, which shall list and identify, all
    13  licensed consumer debt collectors doing  business  in  this  state.  The
    14  department shall make the registry available on its website.
    15    11.  Each consumer debt collector engaged in collecting consumer debts
    16  shall communicate their license number upon the request  of  any  inter-
    17  ested  party.  Any advertisement,   letterhead, receipt or other printed
    18  matter of a licensee must contain the license  number  assigned  to  the
    19  licensee  by  the  department.  Such license number shall be clearly and
    20  conspicuously displayed in no less than a ten-point font.
    21    12. No person shall: (a) present, or attempt to present, as  their  or
    22  its own, the license number of another;
    23    (b)  knowingly give false evidence of a material nature to the depart-
    24  ment for the purpose of procuring a license;
    25    (c) falsely represent  themselves  to  be  a  licensed  consumer  debt
    26  collector;
    27    (d) use or attempt to use a license which has expired;
    28    (e) offer to perform or perform any collection of consumer debts with-
    29  out having a current license as is required under this article; or
    30    (f)  represent  in any manner that their or its license constitutes an
    31  endorsement of the quality of workmanship or competency of the  consumer
    32  debt collector.
    33    § 298. Surety bond required. 1. (a) A consumer debt collector shall be
    34  required to file and maintain in force a surety bond, issued by a domes-
    35  tic  insurer,  as  a  condition precedent to the issuance or renewal and
    36  maintenance of a license under this article.
    37    (b) The bond shall be for the benefit of creditors who obtain a  judg-
    38  ment  from a court of competent jurisdiction based on the failure of the
    39  consumer debt collector to remit money collected on account and owed  to
    40  the  creditor.    The  bond  shall  also  be for the benefit of consumer
    41  debtors or the attorney general seeking restitution for consumer debtors
    42  when such consumer debtor or the attorney general obtains judgment  from
    43  a  court  of competent jurisdiction based on a violation by the consumer
    44  debt collector of the federal Fair Debt Collection Practice Act  or  any
    45  other  New  York  law or federal law regulating consumer debt collection
    46  which is applicable to the consumer debt collector if such judgment  has
    47  not been paid within six months, except if the decision is under appeal.
    48    (c)  The bond shall be in a form prescribed by the superintendent in a
    49  sum based on the gross profit reported to the Internal  Revenue  Service
    50  for the previous year by such consumer debt collector as follows:
    51    (i)  ten thousand dollars for consumer debt collectors that reported a
    52  gross profit of less than two hundred fifty thousand dollars;
    53    (ii) twenty-five thousand dollars for consumer  debt  collectors  that
    54  reported a gross profit of two hundred fifty thousand dollars or more;
    55    (iii)  fifty  thousand  dollars  for  consumer  debt  collectors  that
    56  reported a gross profit of five hundred thousand dollars or more;

        S. 4271--A                          7
 
     1    (iv) seventy-five thousand dollars for consumer debt  collectors  that
     2  reported a gross profit of seven hundred fifty thousand dollars or more;
     3    (v)  one  hundred  thousand  dollars for consumer debt collectors that
     4  reported a gross profit of one million dollars or more.
     5    (d) The bond shall be continuous in form and run concurrently with the
     6  original and each renewal license period unless terminated by the insur-
     7  ance company. An insurance  company  may  terminate  a  bond  and  avoid
     8  further  liability by filing a notice of termination with the department
     9  sixty days prior to the termination and at the  same  time  sending  the
    10  same notice to the consumer debt collector.
    11    2.  A license shall be automatically cancelled on the termination date
    12  of the bond unless either (a) a new bond is filed with the department to
    13  become effective at the termination date of the prior bond, or  (b)  the
    14  licensed entity provides the superintendent a refundable deposit in lieu
    15  of the bond while the consumer debt collector pursues a new bond.
    16    3.  If  a  license has been cancelled under this section, the consumer
    17  debt collector must file a new application to obtain a license and  will
    18  be considered a new applicant if it obtains a new bond.
    19    4.  For the purposes of this section the term "domestic insurer" shall
    20  have the same meaning as given in  section  one  hundred  seven  of  the
    21  insurance  law.    If  a bond required by this section is not reasonably
    22  available from a domestic  insurer  the  superintendent  may,  in  their
    23  discretion,  permit,  on a case by case basis or by order, consumer debt
    24  collectors to obtain the bond required by this section from  such  other
    25  entities  licensed  by the department as the superintendent deems appro-
    26  priate.
    27    § 299. Examination; books and records; reports. 1. For the purpose  of
    28  enforcing  the  provisions of this article and for ensuring the safe and
    29  sound operation of the consumer debt collector business, the superinten-
    30  dent may at any  time,  and  as  often  as  may  be  determined,  either
    31  personally or by a person duly appointed by the superintendent, investi-
    32  gate  the  loans,  business, business practices, and business methods of
    33  any consumer debt collector, and examine the books,  accounts,  records,
    34  and files used therein of every licensee.
    35    2.  The  superintendent  and  duly  designated representatives and law
    36  enforcement officials whose presence is requested by the  superintendent
    37  shall have access to the offices and place of business, books, accounts,
    38  papers,  records,  audio recordings, files, safes and vaults of all such
    39  licensees wherever located. The superintendent shall have  authority  to
    40  require the attendance of and to examine under oath all persons whomsoe-
    41  ver  whose  testimony  may  be required relative to such consumer debts,
    42  including the purchase, sale and collection thereof, as well as  payment
    43  processing on such consumer debts, and related business.
    44    3. The superintendent may also address to a licensee, or the officers,
    45  employees  or  agents  thereof,  any  inquiry  in relation to its trans-
    46  actions, operations, or conditions, or any matter  connected  therewith.
    47  Every person so addressed shall reply in writing to such inquiry prompt-
    48  ly  and  truthfully,  and such reply shall be, if required by the super-
    49  intendent, subscribed by such individual, or by such officer or officers
    50  of a corporation, as the superintendent shall designate, and affirmed by
    51  them as true under the penalties of perjury.
    52    4. Each licensee shall keep  and  use  in  its  business  such  books,
    53  accounts,  and  records  as  will enable the superintendent to determine
    54  whether such licensee is complying with the provisions of  this  article
    55  and  with the rules and regulations promulgated hereunder.  Every licen-
    56  see shall keep recordings of consumer collection  calls  and  make  such

        S. 4271--A                          8
 
     1  recordings available to the superintendent upon request.  Every licensee
     2  shall  preserve  such  books,  accounts,  and records, for at least five
     3  years after making the final entry regarding a consumer debt.  Preserva-
     4  tion  of  photographic  reproduction  thereof or records in photographic
     5  form, including an optical disk storage system and the use of electronic
     6  data processing equipment that  provides  comparable  records  to  those
     7  otherwise  required and which are available for examination upon request
     8  shall constitute compliance with the requirements of this section.
     9    5. Each licensee shall annually, on or  before  April  first,  file  a
    10  report  with  the  superintendent  giving such information as the super-
    11  intendent may require concerning the business and operations during  the
    12  preceding calendar year. Such report shall be subscribed and affirmed as
    13  true  by the licensee under the penalties of perjury and shall be in the
    14  form prescribed by the superintendent.
    15    6. In addition to annual reports, the superintendent may require  such
    16  additional  regular or special reports as may be deemed necessary to the
    17  proper supervision of licensees  under  this  article.  Such  additional
    18  reports  shall be in the form prescribed by the superintendent and shall
    19  be subscribed and affirmed as true under the penalties of perjury.
    20    7. The expenses of every examination of the affairs of a consumer debt
    21  collector subject to this section shall be borne and paid by the  licen-
    22  see.
    23    § 300. Prohibited acts. 1. No consumer debt collector that is required
    24  to  be  licensed under this article shall engage in unfair, unconsciona-
    25  ble, deceptive, false, misleading, abusive, or unlawful  acts  or  prac-
    26  tices.
    27    2.  Without limiting the general application of the prohibited acts in
    28  subdivision one of this section, it shall be unlawful for  any  consumer
    29  debt collector to:
    30    (a)  engage in any act or practice which would be a material violation
    31  of the federal Fair Debt Collection Practices Act, any  other  New  York
    32  law  or  federal  law regulating consumer debt collection, or any act or
    33  practice which would be prohibited under section six hundred one of  the
    34  general  business  law  if  the  consumer debt collector was a principal
    35  creditor or their agent;
    36    (b) engage or retain the services of any person who, being required to
    37  be licensed under this article, does not have a valid license issued  by
    38  the department; or
    39    (c) cause any act to be done which violates this section.
    40    3. No consumer debt collector licensed under this article shall:
    41    (a)  without  the  prior  written  or recorded consent of the consumer
    42  debtor given directly to the creditor or consumer debt collector or  the
    43  express permission of a court of competent jurisdiction, a consumer debt
    44  collector  may not communicate with a consumer debtor in connection with
    45  the collection of any consumer debts:
    46    (i) at any unusual time or place or a time or  place  known  or  which
    47  should  be  known  to  be  inconvenient  to  the consumer debtor. In the
    48  absence of knowledge of circumstances to the contrary, a  consumer  debt
    49  collector shall assume that the convenient time for communicating with a
    50  consumer  debtor  is  after  eight  o'clock antemeridian and before nine
    51  o'clock postmeridian, local time  at  the  consumer  debtor's  location.
    52  Unless  the  consumer  debtor  is  known to be in another time zone, the
    53  consumer debt collector can rely on the local  time  of  the  area  code
    54  dialed in determining the convenient time for communication;
    55    (ii)  if  the  consumer  debt  collector  knows the consumer debtor is
    56  represented by an attorney with respect to such consumer  debt  and  has

        S. 4271--A                          9
 
     1  knowledge  of,  or  can  readily  ascertain,  such  attorney's  name and
     2  address, unless the attorney fails to respond within a reasonable period
     3  of time to a communication from the consumer debt  collector  or  unless
     4  the attorney consents to direct communication with the consumer debtor;
     5    (iii) at a place known to be the consumer debtor's place of employment
     6  unless the consumer debtor is self-employed;
     7    (iv)  more  than  two  times by telephone in a seven day period unless
     8  returning a call made at the consumer debtor's request;
     9    (v) by voicemail on to any telephone that is known or which reasonably
    10  should be known may be received  by  someone  other  than  the  consumer
    11  debtor; or
    12    (vi)  by means of electronic communications, including but not limited
    13  to SMS text message, messaging applications on mobile telephones,  elec-
    14  tronic  mail,  Facebook,  and  other  forms  of  social media, except as
    15  authorized by 12 CFR Part 1006 or by the superintendent in regulations.
    16    (b) communicate with a consumer debtor by postcard;
    17    (c) continue communication with a consumer debtor after  the  consumer
    18  debt  collector's  first  communication  if  the consumer debt collector
    19  fails to send the consumer debtor a notice in writing within  five  days
    20  of  that  first communication, which such notice shall be promulgated by
    21  the superintendent;
    22    (d) continue to communicate with a consumer debtor  about  a  consumer
    23  debt  that  the  consumer debtor disputes without providing the consumer
    24  debtor with data or documents that verify the disputed consumer debt; or
    25    (e) utilize a service or  technology  that  intentionally  causes  the
    26  telephone  network to indicate to the receiver of a call that the origi-
    27  nator of the call is a station other than the true  originating  station
    28  for the purpose of collecting a consumer debt.
    29    § 301. Regulations; minimum standards.  The superintendent may promul-
    30  gate rules and regulations giving effect to the provisions of this arti-
    31  cle.  Such rules and regulations may include but shall not be limited to
    32  the establishment of minimum standards to be observed by  consumer  debt
    33  collectors  acting within this state and further defining acts and prac-
    34  tices which are unfair, unconscionable,  deceptive,  false,  misleading,
    35  abusive, or unlawful under section three hundred of this article.
    36    §  302.  Application  for  acquisition  of  control of a consumer debt
    37  collector.  1. No person shall acquire control of a licensee under  this
    38  article without the prior approval of the superintendent.
    39    2.  Any  person  desirous of acquiring such control shall make written
    40  application to the superintendent, such application  shall  be  in  such
    41  form  and  shall  contain  such  information,  including the information
    42  required under section two hundred ninety-seven of this article, as  the
    43  superintendent  may  require and such person, at the time of making such
    44  application if not licensed, shall pay to the superintendent an investi-
    45  gation fee as prescribed pursuant to section eighteen-a of this chapter.
    46    3. In determining whether to approve or deny an application under this
    47  section, the superintendent shall consider:
    48    (a) whether the financial responsibility, experience,  character,  and
    49  general  fitness  of  the  person seeking to acquire control, and of the
    50  members thereof if such person be a partnership or association,  and  of
    51  the  officers,  directors  and  controlling stockholders thereof if such
    52  person be a corporation, are such as to command the  confidence  of  the
    53  community  and  to  warrant  belief  that  the business will be operated
    54  honestly, fairly, and efficiently within the purpose of this article;
    55    (b) the effect the acquisition may have on competition; and

        S. 4271--A                         10
 
     1    (c) whether the acquisition may be hazardous or prejudicial to consum-
     2  er debtors or creditors in this state.
     3    4.  If  no  such application has been made prior to the acquisition of
     4  control, the license shall, at the  discretion  of  the  superintendent,
     5  become null and void and shall be surrendered to the superintendent.
     6    §  303.  Suspension  and revocation. 1. In addition to any other power
     7  provided by law, the superintendent may suspend or revoke the license of
     8  a consumer debt collector, if after notice  and  an  opportunity  to  be
     9  heard, the superintendent finds that a consumer debt collector has:
    10    (a)  committed  any fraud, engaged in any dishonest activities or made
    11  any misrepresentation;
    12    (b) materially violated any provisions of this chapter  or  any  regu-
    13  lation issued pursuant thereto, or has materially violated any other law
    14  in the course of its or their dealings as a consumer debt collector;
    15    (c) made a false statement or material omission in the application for
    16  or  renewal  of  a  license  under this article or failed to give a true
    17  reply to a question in such application; or
    18    (d) demonstrated incompetency or untrustworthiness to act as a consum-
    19  er debt collector.
    20    2. The department shall before revoking or suspending any license  and
    21  at  least fifteen   days prior to the date set for the hearing, and upon
    22  due notice to the complainant or  objector, notify in writing the holder
    23  of such license, of any charge made and shall afford   such licensee  an
    24  opportunity  to  be  heard in person or by counsel in reference thereto.
    25  Such written notice may be served personally  to  the  licensee,  or  by
    26  certified mail to the last known business address of such licensee.
    27    §  304. Bad actors. 1. In addition to any other power provided by law,
    28  the superintendent may require any  licensee  to  remove  any  director,
    29  officer  or  employee or to refrain from engaging or retaining any inde-
    30  pendent contractor  or  service  provider  if  such  director,  officer,
    31  employee,  independent contractor or service provider has themselves had
    32  a license under this chapter suspended or revoked,  or  has  caused  the
    33  licensee to violate any provision of this chapter or regulations promul-
    34  gated thereunder.
    35    2. No person that is the subject of an order under this section remov-
    36  ing  them  as  a  director, officer or employee or preventing a licensee
    37  from engaging or retaining them as an independent contractor or  service
    38  provider,  shall  become engaged with any licensee without obtaining the
    39  prior written approval of the superintendent. Nor shall such person fail
    40  to disclose that it is the subject of an order under this section to any
    41  licensee for which it is acting or seeking to act as a  director,  offi-
    42  cer, employee, independent contractor or service provider.
    43    3.  Any  consumer  debt  collector or entity claiming to be a consumer
    44  debt collector that is  not licensed pursuant to this article and  know-
    45  ingly  conducts  business  involving  consumer  debt collection shall be
    46  required to pay a civil penalty to the department of not more  than  the
    47  lesser of five hundred dollars per attempt to collect a consumer debt or
    48  one hundred thousand dollars in total damages in violation of this arti-
    49  cle.
    50    § 305. Penalties. 1. In addition to such penalties as may otherwise be
    51  applicable  by law, including but not limited to the penalties available
    52  under section forty-four of this chapter, the superintendent may require
    53  a person operating as a consumer debt collector without a license to pay
    54  a civil penalty to the department a  sum  not  to  exceed  five  hundred
    55  dollars    per  attempt  to collect a consumer debt in violation of this
    56  article.

        S. 4271--A                         11
 
     1    2. Whenever it appears to the attorney general, either upon  complaint
     2  or  otherwise,  that  any person has engaged in any of the acts or prac-
     3  tices stated to be unlawful under this article, the attorney general may
     4  bring an action or special proceeding in the name and on behalf  of  the
     5  people of the state of New York to enjoin any violation of this article,
     6  to  obtain  restitution  of  any moneys or property obtained directly or
     7  indirectly by any such violation, to obtain disgorgement of any  profits
     8  obtained  directly  or  indirectly  by any such violation, and to obtain
     9  civil penalties of not more than the lesser of five hundred dollars  per
    10  attempt  to  collect  a consumer debt or one hundred thousand dollars in
    11  total damages in violation of this article.
    12    3. Nothing in this article shall limit  any  statutory  or  common-law
    13  right  of  any person to   bring any action in any court for any act, or
    14  the right of the state to punish any person for   any violation  of  any
    15  law.
    16    §  306.  Preemption of local law. 1. Except as provided in subdivision
    17  two of this section, jurisdiction in all matters pertaining to  licensed
    18  consumer  debt collectors is, by this article, vested exclusively in the
    19  state.
    20    2. a. Any local law or ordinance of any city with a population of  two
    21  hundred   fifty  thousand  or  more,  which  is  inconsistent  with  the
    22  provisions of this article or any rules or regulations promulgated here-
    23  under shall not be preempted if such local  law  or  ordinance  provides
    24  consumer  debt  collection  procedures  equal  to  or  greater  than the
    25  provisions of this article or any rules or regulations promulgated here-
    26  under.
    27    b. Any consumer debt collector operating exclusively within such  city
    28  pursuant to a valid license issued by such city shall not be required to
    29  obtain  a separate license under this article with respect to collection
    30  activities directed at  consumer  debtors  residing  within  such  city,
    31  provided  that  such  collector remains in compliance with the licensing
    32  requirements of such city.
    33    § 2. Subdivision 10 of section 36 of the banking law,  as  amended  by
    34  section  2  of  part  L of chapter 58 of the laws of 2019, is amended to
    35  read as follows:
    36    10. All reports of examinations and investigations, correspondence and
    37  memoranda concerning or arising out of  such  examination  and  investi-
    38  gations,  including any duly authenticated copy or copies thereof in the
    39  possession of any banking organization,  bank  holding  company  or  any
    40  subsidiary  thereof  (as  such terms "bank holding company" and "subsid-
    41  iary" are defined in article three-A of this chapter),  any  corporation
    42  or  any  other  entity affiliated with a banking organization within the
    43  meaning of subdivision six of this section and any  non-banking  subsid-
    44  iary  of  a  corporation  or any other entity which is an affiliate of a
    45  banking organization within the meaning of  subdivision  six-a  of  this
    46  section,  foreign  banking corporation, licensed lender, licensed casher
    47  of  checks,  licensed  mortgage  banker,  registered  mortgage   broker,
    48  licensed  mortgage  loan  originator,  licensed  sales  finance company,
    49  registered mortgage  loan  servicer,  licensed  student  loan  servicer,
    50  licensed  insurance  premium  finance  agency,  licensed  transmitter of
    51  money, licensed budget planner, licensed consumer  debt  collector,  any
    52  other person or entity subject to supervision under this chapter, or the
    53  financial services law or the insurance law, or the department, shall be
    54  confidential  communications, shall not be subject to subpoena and shall
    55  not be made public unless, in the judgment of  the  superintendent,  the
    56  ends of justice and the public advantage will be subserved by the publi-

        S. 4271--A                         12
 
     1  cation thereof, in which event the superintendent may publish or author-
     2  ize  the publication of a copy of any such report or any part thereof in
     3  such manner as may be deemed proper or  unless  such  laws  specifically
     4  authorize  such  disclosure.  For  the  purposes  of  this  subdivision,
     5  "reports of examinations and investigations, and any correspondence  and
     6  memoranda  concerning  or  arising out of such examinations and investi-
     7  gations", includes any such materials of a bank, insurance or securities
     8  regulatory agency or any unit of the federal government or that of  this
     9  state  any  other  state  or  that  of  any foreign government which are
    10  considered confidential by such agency or unit  and  which  are  in  the
    11  possession of the department or which are otherwise confidential materi-
    12  als that have been shared by the department with any such agency or unit
    13  and are in the possession of such agency or unit.
    14    §  3. Paragraph (a) of subdivision 1 of section 44 of the banking law,
    15  as amended by section 4 of part L of chapter 58 of the laws of 2019,  is
    16  amended to read as follows:
    17    (a) Without limiting any power granted to the superintendent under any
    18  other provision of this chapter, the superintendent may, in a proceeding
    19  after  notice  and a hearing, require any safe deposit company, licensed
    20  lender, licensed casher  of  checks,  licensed  sales  finance  company,
    21  licensed  insurance  premium  finance  agency,  licensed  transmitter of
    22  money, licensed mortgage banker, licensed student loan servicer,  regis-
    23  tered  mortgage  broker,  licensed  mortgage loan originator, registered
    24  mortgage loan servicer, licensed consumer  debt  collector  or  licensed
    25  budget  planner  to  pay  to  the people of this state a penalty for any
    26  violation of this chapter, any regulation  promulgated  thereunder,  any
    27  final  or temporary order issued pursuant to section thirty-nine of this
    28  article, any condition imposed  in  writing  by  the  superintendent  in
    29  connection  with the grant of any application or request, or any written
    30  agreement entered into with the superintendent.
    31    § 4. The opening paragraph of subdivision (a) of section 3218  of  the
    32  civil  practice  law and rules, as amended by chapter 311 of the laws of
    33  1963, is amended to read as follows:
    34    Except as provided in section thirty-two hundred one of  this  article
    35  and  subdivision  (e)  of  this section, a judgment by confession may be
    36  entered, without an action, either for money due or to become due, or to
    37  secure the plaintiff against a contingent liability  in  behalf  of  the
    38  defendant, or both, upon an affidavit executed by the defendant;
    39    §  5.  Section  3218 of the civil practice law and rules is amended by
    40  adding a new subdivision (e) to read as follows:
    41    (e) Prohibition on certain judgments by confession. 1. No judgment  of
    42  confession  may be entered on: (i) any amount due from one or more indi-
    43  viduals for personal, family, household, consumer, investment or non-bu-
    44  siness purposes;
    45    (ii) any amount under two hundred fifty thousand dollars due from  any
    46  person for any purpose; or
    47    (iii) any amount due from any person that either: (A) is currently not
    48  a resident of the state, (B) was not a resident of the state at the time
    49  the  affidavit  authorizing  the entry of the judgment of confession was
    50  executed, or (C) if not a natural person, does not have a place of busi-
    51  ness in the state or did not have a place of business in  the  state  at
    52  the  time  the  affidavit  authorizing  the  entry  of  the  judgment of
    53  confession was executed.
    54    2. Paragraph one of this subdivision shall not apply to a judgment  by
    55  confession  entered  or  sought  to  be entered by the state, a domestic

        S. 4271--A                         13
 
     1  municipal corporation or any public officer  acting  in  their  official
     2  capacity.
     3    §  6.  The  civil  practice  law  and rules is amended by adding a new
     4  section 5022 to read as follows:
     5    § 5022. Judgments obtained from unlicensed consumer  debt  collectors.
     6  Any  judgment  obtained against a consumer debtor by, or on behalf of, a
     7  consumer debt collector acting without a license from the superintendent
     8  of the department of financial services, when such license is  required,
     9  in violation of section two hundred ninety-six of the banking law, shall
    10  be null and void.
    11    § 7. This act shall take effect on the one hundred eightieth day after
    12  it shall have become a law; provided, however that sections one, two and
    13  three  of this act shall take effect January 1, 2028. The superintendent
    14  of financial services shall allow  any  consumer  debt  collector  which
    15  submits  an  application prior to January 1, 2028 to operate pending the
    16  approval or denial of the application.  Effective immediately, the addi-
    17  tion, amendment and/or repeal of any rule or  regulation  necessary  for
    18  the  implementation  of this act on its effective date are authorized to
    19  be made and completed on or before such effective date.  This act  shall
    20  not  affect  the validity of any civil actions or arbitrations commenced
    21  or judgments entered prior to January 1, 2028.
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