S09524 Summary:
| BILL NO | S09524 |
| SAME AS | No Same As |
| SPONSOR | CHAN |
| COSPNSR | |
| MLTSPNSR | |
| Add §23-315, NYC Ad Cd | |
| Relates to the investigation of anonymous chronic complaints made to the 311 customer service center on conditions or circumstances with respect to a private building or real property with residential tenants. | |
S09524 Text:
Go to topSTATE OF NEW YORK ________________________________________________________________________ 9524 IN SENATE March 19, 2026 ___________ Introduced by Sen. CHAN -- read twice and ordered printed, and when printed to be committed to the Committee on Cities 1 AN ACT to amend the administrative code of the city of New York, in relation to anonymous chronic 311 complaints The People of the State of New York, represented in Senate and Assem- bly, do enact as follows: 1 Section 1. The administrative code of the city of New York is amended 2 by adding a new section 23-315 to read as follows: 3 § 23-315 Anonymous chronic complaints on 311 customer service center. 4 An agency shall investigate each anonymous chronic complaint made to the 5 311 customer service center on the condition or circumstance complained 6 of with respect to a private building or real property with residential 7 tenants. Such agency shall make a good faith effort to substantiate 8 whether such conditions or circumstances exist and if such condition or 9 circumstance constitutes a violation of any applicable law. In the case 10 of a building or real property with tenants which, during a six-month 11 period, has three or more anonymous complaints which are unsubstantiated 12 by an agency, such agency shall not be required to investigate any anon- 13 ymous complaints directed at such building or real estate for a period 14 of three months from the date of the third such complaint. 15 § 2. This act shall take effect on the ninetieth day after it shall 16 have become a law. EXPLANATION--Matter in italics (underscored) is new; matter in brackets [] is old law to be omitted. LBD15284-02-6