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A05583 Summary:

BILL NOA05583
 
SAME ASNo Same As
 
SPONSORButtenschon
 
COSPNSR
 
MLTSPNSR
 
Amd ยง36.03, Ment Hyg L
 
Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.
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