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S07042 Summary:
BILL NO | S07042 |
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SAME AS | No Same As |
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SPONSOR | HOYLMAN-SIGAL |
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COSPNSR | |
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MLTSPNSR | |
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Add 391-w, Gen Bus L; add 66-w, Pub Serv L | |
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Requires certain businesses to provide a free, efficient, universally accessible, inclusive, nondiscriminatory and evaluable customer service telephone line; requires corporations to establish an annual customer service call-answer rate of at least ninety percent. |