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A00280 Summary:

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A00280 Floor Votes:

A00280 Text:

 
                STATE OF NEW YORK
        ________________________________________________________________________
 
                                         280--C
 
                               2013-2014 Regular Sessions
 
                   IN ASSEMBLY
 
                                       (Prefiled)
 
                                     January 9, 2013
                                       ___________
 
        Introduced  by  M.  of  A. KIM, ROSENTHAL, ROZIC, MILLER, COLTON, GALEF,
          MONTESANO, JACOBS, OTIS -- Multi-Sponsored by  --  M.  of  A.  ARROYO,
          RAIA,  TITONE  --  read  once  and referred to the Committee on Corpo-
          rations, Authorities and Commissions  --  committee  discharged,  bill

          amended,  ordered reprinted as amended and recommitted to said commit-
          tee -- again reported from said  committee  with  amendments,  ordered
          reprinted  as amended and recommitted to said committee -- recommitted
          to the Committee  on  Corporations,  Authorities  and  Commissions  in
          accordance  with Assembly Rule 3, sec. 2 -- committee discharged, bill
          amended, ordered reprinted as amended and recommitted to said  commit-
          tee
 
        AN  ACT to amend the public authorities law, in relation to enacting the
          metropolitan transportation authority pledge to customers
 
          The People of the State of New York, represented in Senate and  Assem-
        bly, do enact as follows:
 
     1    Section  1.  The  public  authorities  law  is amended by adding a new
     2  section 1266-j to read as follows:

     3    § 1266-j. Metropolitan transportation authority pledge  to  customers.
     4  1.  A metropolitan transportation authority pledge to customers shall be
     5  created and adopted by the metropolitan transportation authority. A copy
     6  of such pledge shall be posted on the web  site  of  the  authority  and
     7  shall  be posted in stations where the authority makes regular postings.
     8  The authority shall post the pledge in  the  language  or  languages  it
     9  deems necessary and appropriate.
    10    2. The metropolitan transportation authority pledge to customers shall
    11  be  in  the  form and manner as prescribed by the authority, include the
    12  contact information of the authority, and include, but  not  be  limited
    13  to, the following:

    14    (a)  a  description  of the authority's commitment to provide safe and
    15  reliable services;
 
         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD03078-06-4
        A. 280--C                           2
 
     1    (b) a description of the authority's commitment to provide timely  and
     2  accurate information on its services;
     3    (c)  a  commitment  that employees will provide service in a courteous
     4  manner;
     5    (d) a description of the  authority's  commitment  to  maintain  clean
     6  stations, facilities, subways and buses;

     7    (e) a description of the authority's policies when it comes to arrang-
     8  ing alternative transportation when service is interrupted;
     9    (f)  when  service  is  interrupted,  a description of the authority's
    10  policies when it comes to  considering  the  comfort  of  inconvenienced
    11  customers;
    12    (g)   when  service  is  interrupted  due  to  weather  conditions,  a
    13  description of the authority's policies on notifying customers;
    14    (h) when service is severely interrupted, a description of the author-
    15  ity's policies on service restoration.
    16    3. The authority from time to time may, update and amend the metropol-
    17  itan transportation authority pledge to customers as it deems  necessary

    18  and  proper  and may adopt rules and regulations for the proper adminis-
    19  tration of this section.
    20    § 2. This act shall take effect on the ninetieth day  after  it  shall
    21  have  become  a  law  provided, however, that effective immediately, the
    22  addition, amendment and/or repeal of any rule  or  regulation  necessary
    23  for  the  implementation of this act on its effective date is authorized
    24  to be made and completed on or before such date.