Requires any telephone service provider to furnish a toll-free consumer service number for consumers offered or provided unsolicited telephone services without a charge for a specified period of use time by means of a telephone calling card number, account number, electronic serial number or personal identification number when a charge, fee or payment is later required by the consumer for termination or continued use of the unsolicited telephone service.
STATE OF NEW YORK
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1371
2013-2014 Regular Sessions
IN ASSEMBLY(Prefiled)
January 9, 2013
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Introduced by M. of A. CAHILL -- Multi-Sponsored by -- M. of A. CLARK,
COOK, GALEF, SWEENEY, WEISENBERG -- read once and referred to the
Committee on Consumer Affairs and Protection
AN ACT to amend the public service law, in relation to requiring tele-
phone service providers to furnish a toll-free consumer service number
for consumers offered unsolicited services
The People of the State of New York, represented in Senate and Assem-bly, do enact as follows:
1 Section 1. The public service law is amended by adding a new section
2 92-g to read as follows:
3 § 92-g. Toll-free consumer service number for consumers offered unso-
4 licited services. Any person, firm, corporation, partnership, associ-
5 ation, company or business offering or providing to a consumer unsolic-
6 ited telephone services without charge for a specified period of use
7 time or for a specified value of use time by means of a telephone call-
8 ing card number, account number, electronic serial number or personal
9 identification number when a charge, fee or payment is subsequently
10 required by the consumer for termination or continued use of the unso-
11 licited telephone service shall furnish a toll-free consumer service
12 number to all such consumers which a consumer can use to obtain answers
13 to questions, information on the rates, information on terms or condi-
14 tions, and for resolution of a billing or service complaint.
15 § 2. This act shall take effect on the thirtieth day after it shall
16 have become a law.
EXPLANATION--Matter in italics (underscored) is new; matter in brackets
[] is old law to be omitted.
LBD03752-01-3