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A01427 Summary:

BILL NOA01427
 
SAME ASNo Same As
 
SPONSORDinowitz
 
COSPNSRBenedetto
 
MLTSPNSR
 
Amd §§455 & 457, Gen Bus L; amd §§579, 584-a, 584-b, 585, 36, 39 & 44, add Art 12-CC §§588-a - 588-v, Bank L
 
Provides for budget planning and debt settlement services; requires debt settlement companies to obtain a license.
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A01427 Actions:

BILL NOA01427
 
01/09/2025referred to consumer affairs and protection
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A01427 Memo:

NEW YORK STATE ASSEMBLY
MEMORANDUM IN SUPPORT OF LEGISLATION
submitted in accordance with Assembly Rule III, Sec 1(f)
 
BILL NUMBER: A1427
 
SPONSOR: Dinowitz
  TITLE OF BILL: An act to amend the general business law and the banking law, in relation to providing for budget planning and debt settlement services   PURPOSE: The purpose of this bill is to protect consumers from unfair and decep- tive practices in the debt management services industry by expanding state oversight of the industry and implementing• several new consumer protections.   SUMMARY OF PROVISIONS: This bill would allow for-profit credit counselors and debt management companies to conduct business in New York. Licensed providers would only be able to impose fees and charges that are fair, reasonable, and easily understood. This bill would also prohibit debt settlement providers from conducting business in New York without first obtaining a license from the State Banking Department. Applicants would have to meet several requirements, including obtaining a surety bond for $250,000 and paying a licensing fee. Every contract between a licensed debt settlement provider and a consum- er would be required to include, among other items: -a clear and conspicuous listing of all fees; -the amount to be saved per month by the consumer and the time period over which the consumer is expected to do so; -a notice that if a creditor settles a debt for less than the consumer's current principal balance the consumer may incur a tax liability; and -a notice of a consumer's right to cancel. Before entering into a contract with a consumer, a licensee would be required to provide in writing a clear and conspicuous notice that the utilization of debt settlement services may not be suitable for all consumers, that using a debt settlement service may adversely impact a consumer's credit score, that the consumer remains legally obligated to make scheduled payments to creditors, and the potential consequences of failing to make such scheduled payments. A licensee would be prohibited from: *charging any fees except for an enrollment fee not to exceed fifty dollars and a settlement fee not to exceed twenty percent of the amount of the difference between the principal and the settlement amount nego- tiated by the licensee with the creditor on the consumer's behalf; *collecting a settlement fee until a settlement has been reached with a creditor; osettling a consumer's debt for more than fifty percent of the principal amount, unless the consumer agrees to the settlement; and oclaiming that a consumer's participation in the program would prevent litigation, garnishment, repossession, eviction, or loss of employment.   JUSTIFICATION: Advertisements for entities offering debt settlement services have become ubiquitous. Many debt-laden consumers are confused as to which entities offering help are legitimate. Calls for strict regulation of the debt settlement services industry have increased significantly in recent years. Several witnesses at the December 1, 2008, Assembly hear- ing on Senior Scams recommended that the State regulate and license debt settlement providers. The U.S. Senate Homeland Security and Governmental Affair's Investigative Subcommittee, the U.S. Government Accountability Office, the Consumer Federation of America, and the National Consumer Law Center have all issued reports in the past five years documenting abuses in the industry. This legislation is aimed at reining in the excesses of the debt settle- ment services industry. The legislation provides for, among other things, licensure requirements, bonding requirements, disclosure requirements, and penalties for non-compliance. The legislation also amends the existing budget planner law to allow for-profit entities to offer credit counseling services in the State, which would provide for increased consumer choice in this industry and increased competition, which would result in lower costs for consumers. For-profit entities would be subject to the same rigorous regulations and oversight as nonprofit entities. In addition, forty-two other states allow for-profit entities to operate.   LEGISLATIVE HISTORY: 2023-24: A.1730 - Consumer Affairs and Protection 2021-22: A.3525 - Consumer Affairs and Protection 2019-20: A.3266 - Consumer Affairs and Protection 2017-18: A.5309 - Consumer Affairs and Protection 2015-16: A.1994 - Consumer Affairs and Protection 2013-14: A.597 - Consumer Affairs and Protection 2011-12: A.8341 - Consumer Affairs and Protection 2009-10: A.7268-13 - Third Reading Calendar   FISCAL IMPLICATIONS: To be determined.   EFFECTIVE DATE: This act shall take effect on the one hundred eightieth day after it services agreements entered into or offered on or after such date; provided, however, that effective immediately, the superintendent of financial services shall add, amend, and/or repeal any rule or regu- lation he or she deems necessary or desirable for implementation of this act.
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A01427 Text:



 
                STATE OF NEW YORK
        ________________________________________________________________________
 
                                          1427
 
                               2025-2026 Regular Sessions
 
                   IN ASSEMBLY
 
                                     January 9, 2025
                                       ___________
 
        Introduced  by M. of A. DINOWITZ, BENEDETTO -- read once and referred to
          the Committee on Consumer Affairs and Protection
 
        AN ACT to amend the  general  business  law  and  the  banking  law,  in
          relation to providing for budget planning and debt settlement services
 
          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:
 
     1    Section 1. Section 455 of the general  business  law,  as  amended  by
     2  chapter 629 of the laws of 2002, subdivision 1 as amended by chapter 456
     3  of  the laws of 2006, and subdivision 4 as amended by chapter 549 of the
     4  laws of 2013, is amended to read as follows:
     5    § 455. Definitions. 1. Budget planning, as used in this article, means
     6  the making of a contract between a person or entity engaged in the busi-
     7  ness of budget planning with a particular debtor whereby:
     8    (i) the debtor agrees to pay a sum or sums of money in any  manner  or
     9  form and the person or entity engaged in the business of budget planning
    10  distributes, or supervises, coordinates or controls the distribution of,
    11  or  has  a  contractual  relationship with another person or entity that
    12  distributes, or supervises, coordinates or  controls  such  distribution
    13  of,  the  same  among  certain  specified creditors in accordance with a
    14  periodic payment plan agreed upon; and
    15    (ii) the debtor agrees to pay to such person or entity, or such  other
    16  person  or  entity  that  distributes,  or  supervises,  coordinates  or
    17  controls such distribution of, a sum or  sums  of  money,  any  valuable
    18  consideration  for  such  services or for any other services rendered in
    19  connection therewith; provided, however, that "budget planning" does not
    20  include "debt settlement services" as defined in  section  five  hundred
    21  eighty-eight-a  of  the banking law. For the purposes of this article, a
    22  person or entity shall be considered as engaged in the business of budg-
    23  et planning in New York, and subject to this article and  the  licensing
    24  and  other  requirements of article twelve-C of the banking law, if such
    25  person or entity solicits budget planning  business  within  this  state
 
         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD03186-01-5

        A. 1427                             2
 
     1  and,  in  connection  with such solicitation, enters into a contract for
     2  budget planning with an individual then resident in this state.
     3    2.  Person, as used in this article, shall not include a person admit-
     4  ted to practice law in this state.
     5    3. Entity, as used in this article, shall not include a firm, partner-
     6  ship, professional  corporation,  or  other  organization,  all  of  the
     7  members  or  principals  of  which  are admitted to practice law in this
     8  state.
     9    4. [Person or entity as used in this article shall not include a char-
    10  itable corporation as defined in paragraph (a) of  section  one  hundred
    11  two  (Definitions)  of the not-for-profit corporation law of this state,
    12  or an entity incorporated in another state and having a similar not-for-
    13  profit status, licensed by the superintendent, to engage in the business
    14  of budget planning as defined in this section.
    15    5.] Any attorney licensed to practice law in this state who is engaged
    16  in budget planning shall:
    17    (a) negotiate directly with creditors on behalf of the client;
    18    (b) ensure that all moneys received from the client are  deposited  in
    19  the attorney's account maintained for client funds;
    20    (c) pay creditors from such account; and
    21    (d)  offer budget planning services through the same legal entity that
    22  the attorney uses to practice law.
    23    § 2. Section 457 of the general business law, as  amended  by  chapter
    24  629 of the laws of 2002, is amended to read as follows:
    25    § 457. [Penalty] Penalties for violation of this article; criminal and
    26  civil.    (a)  Whoever  either  individually  or as officer, director or
    27  employee of any person, firm, association or corporation,  violates  any
    28  of  the provisions of the preceding section shall be guilty of a class A
    29  misdemeanor [for each such violation] punishable as provided in articles
    30  seventy and eighty of the penal law.
    31    (b) Whenever there shall be a violation of this  article,  application
    32  may  be  made  by  the attorney general in the name of the people of the
    33  state of New York to a court or justice having jurisdiction by a special
    34  proceeding to issue an injunction, and upon notice to the  defendant  of
    35  not  less than five days, to enjoin and restrain the continuance of such
    36  violations; and if it shall appear to the satisfaction of the  court  or
    37  justice  that  the  defendant  has,  in  fact, violated this article, an
    38  injunction may be  issued  by  such  court  or  justice,  enjoining  and
    39  restraining  any  further  violation,  without  requiring proof that any
    40  person has, in fact, been injured or damaged thereby. In connection with
    41  any such proposed application, the attorney  general  is  authorized  to
    42  take  proof  and make a determination of the relevant facts and to issue
    43  subpoenas in accordance with the civil practice law and rules.  Whenever
    44  the  court  shall  determine  that  a  violation of section four hundred
    45  fifty-six of this article has occurred, the court  may  impose  a  civil
    46  penalty  of  not  more  than  five  hundred dollars per contract made in
    47  violation of such section, not to exceed one hundred thousand dollars.
    48    § 3. Section 579 of the banking law, as amended by chapter 549 of  the
    49  laws of 2013, is amended to read as follows:
    50    §  579.  Doing business without license prohibited. [Only a charitable
    51  corporation as defined in paragraph  (a)  of  section  one  hundred  two
    52  (Definitions) of the not-for-profit corporation law of this state, or an
    53  entity incorporated in another state and having a similar not-for-profit
    54  status,]  No  person  or  entity  shall engage in the business of budget
    55  planning as defined in subdivision one of section  four  hundred  fifty-
    56  five of the general business law [of this state] except as authorized by

        A. 1427                             3
 
     1  this  article and without first obtaining a license from the superinten-
     2  dent.
     3    §  4.  Subdivision  2 of section 584-a of the banking law, as added by
     4  chapter 629 of the laws of 2002, is amended to read as follows:
     5    2. the total fees agreed to for such services, including  any  adjust-
     6  ments  for  estimated  available  rebates  from creditors, provided that
     7  nothing in this subdivision shall require a licensee  to  share  rebates
     8  with  its  clients and provided that any fees or charges imposed must be
     9  fair, reasonable and easily understood;
    10    § 5. Section 584-b of the banking law  is  amended  by  adding  a  new
    11  subdivision 4-a to read as follows:
    12    4-a.    No  licensee shall impose any fee or charge whatsoever that is
    13  not fair, reasonable and able to be easily understood.
    14    § 6. Section 585 of the banking law, as amended by chapter 629 of  the
    15  laws of 2002, is amended to read as follows:
    16    §  585.  Superintendent  authorized  to  examine.  For  the purpose of
    17  discovering violations of this article or securing information  lawfully
    18  required  [by him or her] hereunder, the superintendent may at any time,
    19  and as often as [he or she] they may determine, either personally or  by
    20  a  person  duly designated by [him or her] such superintendent, investi-
    21  gate the business and examine the books, accounts,  records,  and  files
    22  used  therein  of  every licensee hereunder. For that purpose the super-
    23  intendent and [his or her] their duly  designated  representative  shall
    24  have  free access to the offices and place of business, books, accounts,
    25  papers, records, files, safes and vaults  of  all  such  licensees.  The
    26  superintendent and any person duly designated by [him or her] the super-
    27  intendent shall have authority to require the attendance of and to exam-
    28  ine  under oath all persons whose testimony [he or she] may [require] be
    29  required relative to such business. The expenses incurred in making  any
    30  examination  pursuant to this section shall be assessed against and paid
    31  by the licensee so  examined,  except  that  traveling  and  subsistence
    32  expenses  so  incurred shall be charged against and paid by licensees in
    33  such proportions as the superintendent shall deem just  and  reasonable,
    34  and  such  proportionate charges shall be added to the assessment of the
    35  other expenses incurred upon each examination. Upon  written  notice  by
    36  the  superintendent of the total amount of such assessment, the licensee
    37  shall become liable for and shall pay such assessment to the superinten-
    38  dent. If, upon review, the superintendent shall determine that the  fees
    39  or  service  charges  set  by  the  licensee are unfair, unreasonable or
    40  unclear, [he or she] the superintendent shall  direct  the  licensee  to
    41  make  adjustments  in  said  fees and service charges in accordance with
    42  [his or her] their findings, which shall set forth  a  detailed  factual
    43  basis and reasoning supporting such finding.
    44    §  7.  Subdivision  10 of section 36 of the banking law, as amended by
    45  section 2 of part L of chapter 58 of the laws of  2019,  is  amended  to
    46  read as follows:
    47    10. All reports of examinations and investigations, correspondence and
    48  memoranda  concerning  or  arising  out of such examination and investi-
    49  gations, including any duly authenticated copy or copies thereof in  the
    50  possession  of  any  banking  organization,  bank holding company or any
    51  subsidiary thereof (as such terms "bank holding  company"  and  "subsid-
    52  iary"  are  defined in article three-A of this chapter), any corporation
    53  or any other entity affiliated with a banking  organization  within  the
    54  meaning  of  subdivision six of this section and any non-banking subsid-
    55  iary of a corporation or any other entity which is  an  affiliate  of  a
    56  banking  organization  within  the  meaning of subdivision six-a of this

        A. 1427                             4
 
     1  section, foreign banking corporation, licensed lender,  licensed  casher
     2  of   checks,  licensed  mortgage  banker,  registered  mortgage  broker,
     3  licensed mortgage  loan  originator,  licensed  sales  finance  company,
     4  registered  mortgage  loan  servicer,  licensed  student  loan servicer,
     5  licensed insurance  premium  finance  agency,  licensed  transmitter  of
     6  money,  licensed  budget  planner, licensed debt settlement company, any
     7  other person or entity subject to supervision under this chapter, or the
     8  department, shall be confidential communications, shall not  be  subject
     9  to  subpoena and shall not be made public unless, in the judgment of the
    10  superintendent, the ends of justice and the  public  advantage  will  be
    11  subserved  by the publication thereof, in which event the superintendent
    12  may publish or authorize the publication of a copy of any such report or
    13  any part thereof in such manner as may be deemed proper or  unless  such
    14  laws  specifically  authorize  such disclosure. For the purposes of this
    15  subdivision, "reports of examinations and investigations, and any corre-
    16  spondence and memoranda concerning or arising out of  such  examinations
    17  and investigations", includes any such materials of a bank, insurance or
    18  securities  regulatory  agency  or any unit of the federal government or
    19  that of this state, any other state or that of  any  foreign  government
    20  which  are  considered confidential by such agency or unit and which are
    21  in the possession of the department or which are otherwise  confidential
    22  materials  that  have been shared by the department with any such agency
    23  or unit and are in the possession of such agency or unit.
    24    § 8. Subdivisions 1, 2, 3 and 5 of section 39 of the banking  law,  as
    25  amended  by  section  3 of part L of chapter 58 of the laws of 2019, are
    26  amended to read as follows:
    27    1. To appear and explain an  apparent  violation.  Whenever  it  shall
    28  appear to the superintendent that any banking organization, bank holding
    29  company,  registered mortgage broker, licensed mortgage banker, licensed
    30  student loan servicer, registered mortgage loan servicer, licensed mort-
    31  gage loan  originator,  licensed  lender,  licensed  casher  of  checks,
    32  licensed sales finance company, licensed insurance premium finance agen-
    33  cy,  licensed  transmitter  of  money, licensed budget planner, licensed
    34  debt settlement company, out-of-state state bank that maintains a branch
    35  or branches or representative or other offices in this state, or foreign
    36  banking corporation licensed by the superintendent  to  do  business  or
    37  maintain  a  representative office in this state has violated any law or
    38  regulation, [he or she] the superintendent may, in [his  or  her]  their
    39  discretion,  issue  an  order  describing  such  apparent  violation and
    40  requiring such banking organization, bank  holding  company,  registered
    41  mortgage  broker, licensed mortgage banker, licensed student loan servi-
    42  cer, licensed mortgage loan originator, licensed lender, licensed casher
    43  of checks, licensed sales finance company,  licensed  insurance  premium
    44  finance  agency, licensed transmitter of money, licensed budget planner,
    45  licensed debt settlement company, out-of-state state bank that maintains
    46  a branch or branches or representative or other offices in  this  state,
    47  or  foreign banking corporation to appear before [him or her] the super-
    48  intendent, at a time and place fixed in said order, to present an expla-
    49  nation of such apparent violation.
    50    2. To discontinue unauthorized or unsafe and unsound practices.  When-
    51  ever  it  shall  appear to the superintendent that any banking organiza-
    52  tion, bank holding company, registered mortgage broker,  licensed  mort-
    53  gage  banker,  licensed  student loan servicer, registered mortgage loan
    54  servicer, licensed mortgage loan originator, licensed  lender,  licensed
    55  casher  of  checks,  licensed  sales finance company, licensed insurance
    56  premium finance agency, licensed transmitter of money,  licensed  budget

        A. 1427                             5
 
     1  planner,  licensed debt settlement company, out-of-state state bank that
     2  maintains a branch or branches or representative  or  other  offices  in
     3  this  state,  or foreign banking corporation licensed by the superinten-
     4  dent to do business in this state is conducting business in an unauthor-
     5  ized  or  unsafe and unsound manner, [he or she] the superintendent may,
     6  in [his or her] their discretion, issue an order directing  the  discon-
     7  tinuance  of  such  unauthorized  or  unsafe  and unsound practices, and
     8  fixing a time and place at which such banking organization, bank holding
     9  company, registered mortgage broker, licensed mortgage banker,  licensed
    10  student loan servicer, registered mortgage loan servicer, licensed mort-
    11  gage  loan  originator,  licensed  lender,  licensed  casher  of checks,
    12  licensed sales finance company, licensed insurance premium finance agen-
    13  cy, licensed transmitter of money,  licensed  budget  planner,  licensed
    14  debt settlement company, out-of-state state bank that maintains a branch
    15  or branches or representative or other offices in this state, or foreign
    16  banking  corporation  may  voluntarily  appear  before  [him or her] the
    17  superintendent to present any explanation in defense  of  the  practices
    18  directed in said order to be discontinued.
    19    3.  To  make  good  impairment of capital or to ensure compliance with
    20  financial requirements. Whenever it shall appear to  the  superintendent
    21  that  the  capital  or  capital  stock of any banking organization, bank
    22  holding company or any subsidiary thereof which is  organized,  licensed
    23  or  registered  pursuant  to this chapter, is impaired, or the financial
    24  requirements imposed by subdivision one of section two hundred two-b  of
    25  this  chapter  or  any regulation of the superintendent on any branch or
    26  agency of a foreign banking corporation or  the  financial  requirements
    27  imposed  by  this chapter or any regulation of the superintendent on any
    28  licensed lender, registered mortgage broker, licensed  mortgage  banker,
    29  licensed  student  loan  servicer,  licensed  casher of checks, licensed
    30  sales  finance  company,  licensed  insurance  premium  finance  agency,
    31  licensed  transmitter  of  money, licensed budget planner, licensed debt
    32  settlement company, or private banker are not satisfied, the superinten-
    33  dent may, in the superintendent's discretion, issue an  order  directing
    34  that  such  banking organization, bank holding company, branch or agency
    35  of a foreign banking corporation, registered mortgage  broker,  licensed
    36  mortgage  banker,  licensed  student  loan  servicer,  licensed  lender,
    37  licensed casher of checks,  licensed  sales  finance  company,  licensed
    38  insurance   premium  finance  agency,  licensed  transmitter  of  money,
    39  licensed budget planner, licensed debt settlement  company,  or  private
    40  banker make good such deficiency forthwith or within a time specified in
    41  such order.
    42    5.  To keep books and accounts as prescribed. Whenever it shall appear
    43  to the superintendent that any banking organization, bank holding compa-
    44  ny, registered  mortgage  broker,  licensed  mortgage  banker,  licensed
    45  student loan servicer, registered mortgage loan servicer, licensed mort-
    46  gage  loan  originator,  licensed  lender,  licensed  casher  of checks,
    47  licensed sales finance company, licensed insurance premium finance agen-
    48  cy, licensed transmitter of money,  licensed  budget  planner,  licensed
    49  debt  settlement  company,  agency or branch of a foreign banking corpo-
    50  ration licensed by the superintendent to do business in this state, does
    51  not keep its books and accounts in such manner as to enable [him or her]
    52  the superintendent to readily ascertain its true condition, [he or  she]
    53  the superintendent may, in [his or her] their discretion, issue an order
    54  requiring  such  banking  organization, bank holding company, registered
    55  mortgage broker, licensed mortgage banker, licensed student loan  servi-
    56  cer,  registered mortgage loan servicer, licensed mortgage loan origina-

        A. 1427                             6
 
     1  tor, licensed lender, licensed casher of checks, licensed sales  finance
     2  company, licensed insurance premium finance agency, licensed transmitter
     3  of  money, licensed budget planner, licensed debt settlement company, or
     4  foreign  banking  corporation, or the officers or agents thereof, or any
     5  of them, to open and keep such books or accounts  as  [he  or  she]  the
     6  superintendent  may,  in  [his  or  her] their discretion, determine and
     7  prescribe for the purpose of keeping accurate and convenient records  of
     8  its transactions and accounts.
     9    §  9. Paragraph (a) of subdivision 1 of section 44 of the banking law,
    10  as amended by section 4 of part L of chapter 58 of the laws of 2019,  is
    11  amended to read as follows:
    12    (a) Without limiting any power granted to the superintendent under any
    13  other provision of this chapter, the superintendent may, in a proceeding
    14  after  notice  and a hearing, require any safe deposit company, licensed
    15  lender, licensed casher  of  checks,  licensed  sales  finance  company,
    16  licensed  insurance  premium  finance  agency,  licensed  transmitter of
    17  money, licensed mortgage banker, licensed student loan servicer,  regis-
    18  tered  mortgage  broker,  licensed  mortgage loan originator, registered
    19  mortgage loan servicer[or], licensed budget  planner  or  licensed  debt
    20  settlement  company to pay to the people of this state a penalty for any
    21  violation of this chapter, any regulation  promulgated  thereunder,  any
    22  final  or temporary order issued pursuant to section thirty-nine of this
    23  article, any condition imposed  in  writing  by  the  superintendent  in
    24  connection  with the grant of any application or request, or any written
    25  agreement entered into with the superintendent.
    26    § 10. The banking law is amended by adding a new article 12-CC to read
    27  as follows:
    28                               ARTICLE XII-CC
    29                          DEBT SETTLEMENT COMPANIES
    30  Section 588-a. Definitions.
    31          588-b. Doing business without license prohibited.
    32          588-c. Application for license.
    33          588-d. Conditions for issuance of  a  license;  procedure  where
    34                   application denied.
    35          588-e. License provisions.
    36          588-f. Changes in officers or directors of licensee.
    37          588-g. Changes in control.
    38          588-h. Grounds  for  suspension,  revocation,  or termination of
    39                   license; procedure.
    40          588-i. Advertising and marketing practices.
    41          588-j. Individualized financial analysis; statement.
    42          588-k. Required pre-agreement disclosures and warnings.
    43          588-l. Debt settlement services agreements.
    44          588-m. Fees.
    45          588-n. Debtor settlement accounts; monthly accounting.
    46          588-o. Cancellation of debt settlement services agreement; right
    47                   to refunds.
    48          588-p. Obligation of good faith.
    49          588-q. Prohibited activities.
    50          588-r. Superintendent authorized to examine.
    51          588-s. Licensee's books and records; reports.
    52          588-t. Penalties; noncompliance.
    53          588-u. Authority of superintendent.
    54          588-v. Severability.

        A. 1427                             7
 
     1    § 588-a. Definitions. As used in this article:  1.  "Affiliate"  means
     2  any person that directly or indirectly controls, is controlled by, or is
     3  under common control with another person.
     4    2. "Clearly and conspicuously" means that a statement, representation,
     5  term, or disclosure is so presented as to be readily apparent and under-
     6  stood by the person to whom it is being addressed. Factors to be consid-
     7  ered  for  this  purpose include but are not limited to size, placement,
     8  color contrast, length, crawl time, and audibility.
     9    3. "Debtor" means any individual who has incurred indebtedness or owes
    10  a debt.
    11    4. "Debtor settlement account" means any account  or  other  means  or
    12  device in which payments, deposits, or other transfers from a debtor are
    13  arranged,  held,  or  transferred by or to a debt settlement company for
    14  the accumulation of the debtor's funds in anticipation of proffering  an
    15  adjustment or settlement of a debt or obligation of the debtor.
    16    5. "Debt settlement company" means any person:
    17    (a) engaging in, or holding themself or itself out as engaging in, the
    18  business  of  providing  debt  settlement services in exchange for or in
    19  expectation of any compensation or gain; or
    20    (b) soliciting for or acting on behalf of any person engaging  in,  or
    21  holding themself or itself out as engaging in, the business of providing
    22  debt  settlement  services  in  exchange  for  or  in expectation of any
    23  compensation or gain; provided, however, that "debt settlement  company"
    24  shall not include:
    25    (i) the following exempt persons:
    26    (A) any attorney licensed to practice law in this state when acting in
    27  the ordinary practice of law and through the entity used by the attorney
    28  in  the ordinary practice of law, and not holding themself out as a debt
    29  settlement company, and not providing debt settlement  services,  except
    30  as incidental to legal representation; or
    31    (B)  any  public  officer while acting in an official capacity and any
    32  person acting under court order; or
    33    (C) any person while performing services  incidental  to  the  dissol-
    34  ution,  winding  up,  or  liquidation  of a partnership, corporation, or
    35  other business enterprise; or
    36    (D) any bank, trust company, savings bank, savings  and  loan  associ-
    37  ation,  or  credit  union, whether incorporated, chartered, or organized
    38  under the laws of this state or any other state or the United States, or
    39  any operating subsidiary of any such bank, trust company, savings  bank,
    40  savings and loan association, or credit union.
    41    (ii)  such other persons as may be specifically exempted by the super-
    42  intendent in their sole discretion and consistent with the  purposes  of
    43  this article and the rules and regulations promulgated hereunder.
    44    6. "Debt settlement services" means:
    45    (a)  offering  to provide or providing advice or services, or offering
    46  to act or acting as an intermediary between or on behalf of a debtor and
    47  one or more of the debtor's creditors, where the primary purpose of  the
    48  advice,  service,  or  action  is to obtain a settlement, adjustment, or
    49  satisfaction of the debtor's unsecured debt to a creditor in  an  amount
    50  less than the principal amount of the debt or in an amount less than the
    51  current outstanding balance of the debt; or
    52    (b)  offering  to  provide  services  related to or providing services
    53  advising, encouraging, assisting, or counseling a debtor  to  accumulate
    54  funds  for  the  primary  purpose of proposing, obtaining, or seeking to
    55  obtain a settlement, adjustment, or satisfaction of the  debtor's  unse-
    56  cured  debt to a creditor in an amount less than the principal amount of

        A. 1427                             8
 
     1  the debt or in an amount less than the current  outstanding  balance  of
     2  the  debt;  provided,  however,  that debt settlement services shall not
     3  include:
     4    (i) "budget planning" as defined in section four hundred fifty-five of
     5  the general business law; or
     6    (ii)  the services of an attorney in providing information, advice, or
     7  legal representation with respect to filing a case or  proceeding  under
     8  Title 11 of the United States Code.
     9    7.  "Debt  settlement  services  agreement"  means a contract or other
    10  agreement with a debtor related to  the  provision  of  debt  settlement
    11  services.
    12    8. "Enrollment fee" means any fee, obligation, or compensation paid or
    13  to  be  paid by the debtor to a debt settlement company in consideration
    14  of or in connection with establishing a debt settlement services  agree-
    15  ment.
    16    9.  "Maintenance  fee" means any fee, obligation, or compensation paid
    17  or to be paid by a debtor to a debt settlement company in  consideration
    18  of  or  in  connection  with  maintaining  the relationship and services
    19  provided by a debt settlement company in accordance with a debt  settle-
    20  ment services agreement.
    21    10.  "Person"  means  an  individual,  partnership,  limited liability
    22  company, corporation, association, or any other legal entity.
    23    11. "Principal amount of the debt" means the total amount  owed  by  a
    24  debtor  to  one  or more creditors for a debt that is included in a debt
    25  settlement services agreement at the time when the  debtor  enters  into
    26  such agreement.
    27    12.  "Settlement  fee" means any fee, obligation, or compensation paid
    28  or to be paid by a debtor to a debt settlement company in  consideration
    29  of  or  in connection with an agreement or other arrangement on the part
    30  of a creditor to accept less than the principal amount of  the  debt  as
    31  satisfaction of the creditor's claim against the debtor.
    32    §  588-b.  Doing  business  without  license  prohibited. 1. Except as
    33  provided in subdivision three of this section, no person shall engage in
    34  the business of a debt settlement company in this  state  without  first
    35  obtaining  a  license  from  the  superintendent  in accordance with the
    36  licensing procedure provided in this article and such  rules  and  regu-
    37  lations as may be promulgated hereunder.
    38    2.  The  business  of  a  debt settlement company is conducted in this
    39  state if the debt settlement company, its employees, or its  agents  are
    40  located  in  this  state  or  if the debt settlement company advertises,
    41  solicits, offers, or contracts to provide debt  settlement  services  to
    42  debtors then resident in this state.
    43    3. If a debt settlement company is licensed under this article, subdi-
    44  vision one of this section does not apply to any employee of such licen-
    45  see.
    46    §  588-c.  Application  for  license.  1.  Application  for  a license
    47  required under this article shall be in writing, under oath, and in  the
    48  form prescribed by the superintendent, and shall contain the following:
    49    (a)  the  exact name and complete street address of the applicant and,
    50  if applicable, its date of incorporation or organization;
    51    (b) the name and complete business and residential address and occupa-
    52  tion of each officer and director of the applicant and each person  that
    53  owns  at least ten percent of the shares or other ownership interests of
    54  the applicant;
    55    (c) the complete street address of the principal office from which the
    56  business is to be conducted;

        A. 1427                             9
 
     1    (d) if the applicant has one or more branches, subsidiaries, or affil-
     2  iates located in this state, soliciting business in this state, or doing
     3  business with residents of this state, the complete address of each such
     4  place of business; and
     5    (e)  such  other  pertinent  information  as  the  superintendent  may
     6  require, including but not  limited  to  evidence  indicating  that  the
     7  applicant,  or an officer, director, or manager of such applicant has at
     8  least one year of experience in financial  services  or  related  fields
     9  applicable to debt settlement services.
    10    2.  An  applicant  shall  file  a master application for its principal
    11  office and supplemental applications for each branch  office  that  will
    12  conduct the business of a debt settlement company in this state.
    13    3.  Upon original application for a license or licenses, the applicant
    14  shall pay an investigation fee in  an  aggregate  amount  as  prescribed
    15  pursuant  to  section eighteen-a of this chapter. No additional investi-
    16  gation fee shall be  required  for  any  subsequent  application  for  a
    17  license  unless  such application is subsequent to a denial of a license
    18  or to a revocation, suspension, surrender, or termination of a  license;
    19  provided,  however,  that an application to establish a branch office of
    20  the licensee shall be accompanied by the fee prescribed in section eigh-
    21  teen-a of this chapter.
    22    4. As a condition for the issuance and retention  of  a  license,  and
    23  subject  to  such  regulations  as  the  superintendent shall prescribe,
    24  applicants for a license shall file with  the  superintendent  a  surety
    25  bond  in  favor  or  the  superintendent, issued by a bonding company or
    26  insurance company authorized to do business in this state, and in a form
    27  satisfactory to the superintendent.
    28    (a) In lieu of the surety bond required by this subdivision, an appli-
    29  cant may pledge to the superintendent and maintain in a  pledge  account
    30  with  such  banks,  savings  banks, savings and loan associations, trust
    31  companies, national banks, federal savings banks, or federal savings and
    32  loan associations in the state as such licensee may  designate  and  the
    33  superintendent may approve:
    34    (i)  interest-bearing  bills, notes, bonds, debentures, or other obli-
    35  gations issued or guaranteed by the United States or any state or  other
    36  local  governmental  entity  or  any  instrumentality thereof, bearing a
    37  rating of one of the three highest grades  by  a  nationally  recognized
    38  statistical  rating  organization  that has been engaged in rating state
    39  and municipal issues for a period of not less than five years;
    40    (ii) dollar deposits; or
    41    (iii) such other assets or letters of  credit  as  the  superintendent
    42  shall by rule or regulation permit.
    43    (b)  Except as provided hereunder, the principal amount of such surety
    44  bond or deposit shall be two hundred fifty thousand dollars. The  super-
    45  intendent may:
    46    (i) require a larger bond or deposit if the superintendent determines,
    47  in  their  sole  discretion, that a licensee has engaged in a pattern of
    48  conduct resulting in bona fide debtor complaints of misconduct and  that
    49  such  increased  bond  or  deposit  is  necessary  for the protection of
    50  debtors; or
    51    (ii) increase or decrease the amount of such  bond  or  deposit  based
    52  upon  the  applicant's or licensee's financial condition, business plan,
    53  business experience, or any other factor  the  superintendent  considers
    54  appropriate.
    55    (c)  The  proceeds  of  such surety bond or deposit shall constitute a
    56  trust fund to be used exclusively:

        A. 1427                            10
 
     1    (i) to  reimburse  fees  that  have  been  improperly  charged  to  or
     2  collected from debtors with respect to the business of a debt settlement
     3  company  in  this  state,  as such business is described in section five
     4  hundred eighty-eight-b of this article;
     5    (ii)  to  reimburse amounts that have not been properly distributed to
     6  creditors or properly returned to debtors with respect to  the  business
     7  of  a  debt  settlement  company  in  this  state,  as  such business is
     8  described in section five hundred eighty-eight-b of this article; and
     9    (iii) to pay outstanding  banking  department  examination  costs  and
    10  assessments.
    11    §  588-d. Conditions for issuance of a license; procedure where appli-
    12  cation denied. Upon the filing of an application for a license,  if  the
    13  superintendent shall find that the financial responsibility, experience,
    14  character,  and  general  fitness  of  the applicant, and of the control
    15  persons, officers, and directors thereof are  such  as  to  command  the
    16  confidence of the community and to warrant belief that the business will
    17  be  operated  honestly,  fairly,  and efficiently within the purposes of
    18  this article, the superintendent shall  thereupon  issue  a  license  in
    19  duplicate  to  engage in debt settlement services in accordance with the
    20  provisions of this article.  The superintendent shall transmit one  copy
    21  of such license to the applicant and file the other in the office of the
    22  department.  Such license shall remain in full force and effect until it
    23  is surrendered by the licensee or revoked, suspended, or  terminated  as
    24  hereinafter  provided.    If  the superintendent shall not so find, they
    25  shall not issue such license and  shall  notify  the  applicant  of  the
    26  denial.
    27    §  588-e.  License  provisions. Each license issued under this article
    28  shall state the principal office address and, if applicable, the address
    29  of the branch office for which it was issued. Such license  shall  state
    30  fully the name of the licensee and, if applicable, the date and place of
    31  its incorporation or organization. A copy of such license shall be prom-
    32  inently  posted  in the principal office and, if applicable, such branch
    33  office.  Such license shall not be transferable or  assignable.  In  the
    34  event  the  location  at  which the business is to be conducted shall be
    35  changed, the licensee shall  forthwith  notify  the  superintendent  who
    36  shall  thereupon  without  charge  attach to the license a rider setting
    37  forth such changed location.
    38    § 588-f. Changes in officers or directors of licensee.  In  the  event
    39  that  there  shall  be any change among the officers or directors of any
    40  licensee, the licensee shall promptly notify the superintendent  of  the
    41  name,  address,  and  occupation  of  each  new  officer or director and
    42  provide such other information as the superintendent may require.
    43    § 588-g. Changes in control. 1. It shall be unlawful except  with  the
    44  prior  approval  of  the superintendent for any action to be taken which
    45  results in a change of control of the business of a licensee.  Prior  to
    46  any  change  of control, the person desirous of acquiring control of the
    47  business of a licensee shall make written application to the superinten-
    48  dent and pay an investigation fee  as  prescribed  pursuant  to  section
    49  eighteen-a of this chapter to the superintendent.  The application shall
    50  contain  such  information as the superintendent may prescribe as neces-
    51  sary or appropriate for the purpose of making the determination required
    52  by subdivision two of this section.
    53    2. The superintendent shall approve or disapprove the proposed  change
    54  of  control  of  a licensee in accordance with the provisions of section
    55  five hundred eighty-eight-d of this article.

        A. 1427                            11
 
     1    3. As used in this section, the term "control" means  the  possession,
     2  directly or indirectly, of the power to direct or cause the direction of
     3  the management and policies of a licensee, whether through the ownership
     4  of  voting  stock of such licensee, the ownership of voting stock of any
     5  person  which  possesses  such  power  or  otherwise.  Control  shall be
     6  presumed to exist if any person, directly or indirectly, owns,  controls
     7  or  holds  with power to vote ten percent or more of the voting stock of
     8  any licensee or of any person which owns, controls or holds  with  power
     9  to  vote ten percent or more of the voting stock of any licensee, but no
    10  person shall be deemed to control a licensee solely by reason  of  being
    11  an  officer  or  director of such licensee or person. The superintendent
    12  may in their discretion, upon the  application  of  a  licensee  or  any
    13  person  who,  directly or indirectly, owns, controls or holds with power
    14  to vote or seeks to own, control or hold with power to vote  any  voting
    15  stock  of such licensee, determine whether or not the ownership, control
    16  or holding of such voting stock constitutes or would constitute  control
    17  of such licensee for purposes of this section.
    18    §  588-h.  Grounds  for  suspension,  revocation,  or  termination  of
    19  license; procedure. 1. In addition to the authority set forth in  subdi-
    20  vision two of this section, the superintendent may suspend or revoke any
    21  license  issued  under  this article if, after notice and a hearing, the
    22  superintendent shall find that:
    23    (a) the licensee has violated any provisions of this  article,  or  of
    24  any  rule  or regulation made by the superintendent under and within the
    25  authority of this article;
    26    (b) any fact or condition exists which, if it had existed at the  time
    27  of  the  original application for such license, would have warranted the
    28  superintendent in refusing originally to issue such license; or
    29    (c) the licensee or an officer, director, or  control  person  of  the
    30  licensee has been convicted of a crime against the laws of this state or
    31  any  other  state  or  of the United States involving moral turpitude or
    32  fraudulent or dishonest actions, or a  final  judgment  in  a  court  of
    33  competent jurisdiction has been entered against the licensee or an offi-
    34  cer, director, or control person of the licensee in a civil action aris-
    35  ing from fraud, misrepresentation, or deceit.
    36    2.  (a)  The  superintendent  may, for good cause, without notice or a
    37  hearing, issue an order suspending any license issued pursuant  to  this
    38  article  for  a period not exceeding ninety days, pending investigation.
    39  "Good cause", as used in this subdivision, shall  exist  only  when  the
    40  licensee  has defaulted or is likely to default in performing its finan-
    41  cial engagements or engages or has engaged in dishonest  or  inequitable
    42  practices  which  may cause substantial harm to the persons afforded the
    43  protection of this article.
    44    (b) The superintendent may, in their sole discretion,  without  notice
    45  or  a  hearing, issue an order suspending any license issued pursuant to
    46  the authority of this article upon the failure of such licensee to  make
    47  any payments as required by this chapter.
    48    (c)  The  superintendent may, in their sole discretion, without notice
    49  or a hearing, issue an order suspending any license issued  pursuant  to
    50  the authority of this article:
    51    (i)  thirty  days after the date the licensee fails to file any report
    52  required under this article to be filed by it with the superintendent;
    53    (ii) immediately upon the licensee filing a petition in bankruptcy;
    54    (iii) at least thirty days after the licensee has had filed against it
    55  a petition in bankruptcy; or

        A. 1427                            12
 
     1    (iv) immediately upon the receipt by the superintendent of notice that
     2  the surety bond required pursuant to section five hundred eighty-eight-c
     3  of this article is no longer in effect or that the value  of  assets  in
     4  the pledge account is less than the required amount.
     5    3.  If  the  superintendent  has  issued an order suspending a license
     6  issued pursuant to the authority of this article pursuant  to  paragraph
     7  (a)  of  subdivision two of this section, such license may be reinstated
     8  if the superintendent determines, in their sole discretion after  inves-
     9  tigation, that good cause therefor did not exist or no longer exists. If
    10  the  superintendent  has  issued  an  order  suspending a license issued
    11  pursuant to paragraph (b) or (c) of subdivision  two  of  this  section,
    12  such  license  may  be  reinstated, if the superintendent determines, in
    13  their sole discretion, that the licensee has cured all deficiencies  set
    14  forth  in such order by the close of business ninety days after the date
    15  of such suspension order,  including,  without  limitation,  making  any
    16  overdue  payment,  having  any  such  bankruptcy  petition dismissed, or
    17  having such  bond  reinstated  or  depositing  all  required  additional
    18  assets. Otherwise, in the case of a suspension pursuant to paragraph (b)
    19  or  (c)  of  subdivision  two of this section, unless the superintendent
    20  has, in their sole discretion, extended such suspension, all licenses of
    21  such licensee shall be deemed to be automatically terminated  by  opera-
    22  tion of law at the close of business on such ninetieth day.
    23    4.  Except  as  provided  for  in  subdivision two of this section, no
    24  license shall be revoked or suspended except after notice and a  hearing
    25  thereon.
    26    5.  With  the  prior  consent  of the superintendent, any licensee may
    27  surrender any license by delivering to the superintendent written notice
    28  that it thereby surrenders such license, but such  surrender  shall  not
    29  affect  such  licensee's  civil or criminal liability for acts committed
    30  prior to such surrender or its obligations  to  the  superintendent  for
    31  assessments, fees, or administrative actions with respect to the periods
    32  before such surrender.
    33    6. No revocation, suspension, termination, or surrender of any license
    34  shall  impair  or  affect  the  obligation  of  any  pre-existing lawful
    35  contract between the licensee and any person.
    36    7. Every license issued hereunder shall remain  in  force  and  effect
    37  until  the  same  shall  have  been  surrendered, revoked, suspended, or
    38  terminated in accordance with the provisions of this  article,  but  the
    39  superintendent  shall have authority to reinstate a suspended license or
    40  to issue a new license to a  licensee  whose  license  shall  have  been
    41  revoked  if  no fact or condition then exists which would have warranted
    42  the superintendent in refusing originally to issue  such  license  under
    43  this article.
    44    8.  Whenever  the  superintendent  shall  revoke  or suspend a license
    45  issued pursuant to this article, they shall forthwith execute in  dupli-
    46  cate  a  written order to that effect. The superintendent shall file one
    47  copy of such order in the office of the department and  shall  forthwith
    48  serve  the  other copy upon the licensee. Any such order may be reviewed
    49  in the manner provided by article seventy-eight of  the  civil  practice
    50  law and rules. Such application for review as authorized by this section
    51  must  be  made within thirty days from the date of such order of suspen-
    52  sion or revocation.
    53    9. Whenever a license shall have terminated in  accordance  with  this
    54  article,  the  superintendent shall notify the licensee that the license
    55  has terminated and that the licensee may not engage in the business of a
    56  debt settlement company in this state.

        A. 1427                            13
 
     1    § 588-i. Advertising and marketing practices.  1.  A  debt  settlement
     2  company  shall  not,  expressly  or  by  implication, make any unfair or
     3  deceptive representations, or any omissions of material facts, in any of
     4  its advertising or marketing communications concerning  debt  settlement
     5  services.
     6    2.  All  advertising  and  marketing  communications  concerning  debt
     7  settlement services shall disclose the following information clearly and
     8  conspicuously:  "Debt settlement services are not appropriate for every-
     9  one. Failure to pay your monthly bills in a timely manner will result in
    10  increased balances and will harm your credit rating. Not  all  creditors
    11  will agree to reduce the amount you owe, and they may pursue collection,
    12  including lawsuits."
    13    3.  All  advertising  and  marketing communications of a licensed debt
    14  settlement company concerning debt settlement  services  shall  indicate
    15  that the debt settlement company is licensed by the department and shall
    16  contain  the  name  and  office address of such debt settlement company,
    17  which shall conform to a name and address on record with the department.
    18    § 588-j. Individualized financial analysis;  statement.  1.  Prior  to
    19  entering  into  a  debt settlement services agreement, a debt settlement
    20  company shall prepare and provide to the debtor in writing and retain  a
    21  copy of:
    22    (a)  an  individualized financial analysis, including a listing of the
    23  debtor's income, expenses, and debts; and
    24    (b) a statement containing:
    25    (i) a description of the services to be provided  under  the  proposed
    26  debt settlement services agreement;
    27    (ii)  a  good  faith estimate of the time it will take to complete all
    28  steps necessary for  a  settlement  of  each  debt  included  under  the
    29  proposed debt settlement services agreement;
    30    (iii)  the  total  amount of debt owed to each creditor included under
    31  the proposed debt settlement services agreement;
    32    (iv) the total amount of money estimated to be necessary  to  complete
    33  all  steps  necessary  for  a settlement of each debt included under the
    34  proposed debt settlement services agreement; and
    35    (v) the monthly targeted amount of money  necessary  to  complete  all
    36  steps  necessary  for  a  settlement  of  each  debt  included under the
    37  proposed debt settlement services agreement.
    38    2. A debt settlement company shall not enter into  a  debt  settlement
    39  services  agreement unless it makes written determinations, supported by
    40  the financial analysis, that:
    41    (a) the debtor can reasonably meet the requirements of  such  proposed
    42  debt  settlement  services agreement, including the fees and the savings
    43  goals; and
    44    (b) such proposed debt settlement services agreement will be  suitable
    45  for the debtor at the time it is to be signed.
    46    §  588-k.  Required  pre-agreement disclosures and warnings. 1. Before
    47  the debtor signs a debt settlement services agreement, the debt  settle-
    48  ment company shall provide an oral and written notice to the debtor that
    49  clearly and conspicuously discloses all of the following:
    50    (a) debt settlement services may not be suitable for all debtors;
    51    (b) using debt settlement services likely will harm the debtor's cred-
    52  it history, credit rating, and credit score;
    53    (c)  using  debt settlement services does not stop creditor collection
    54  activity, including creditor lawsuits and garnishments;
    55    (d) not all creditors will accept a reduction in the balance, interest
    56  rate, or fees a debtor owes;

        A. 1427                            14
 
     1    (e) the debtor should inquire about other means of dealing with  debt,
     2  including but not limited to budget planning and bankruptcy;
     3    (f)  the  debtor  remains  obligated  to  make  periodic  or scheduled
     4  payments to creditors while participating in a debt settlement program;
     5    (g) the failure to make periodic or scheduled payments to  a  creditor
     6  is likely to:
     7    (i)  harm  the  debtor's  credit history, credit rating, and/or credit
     8  score;
     9    (ii) lead the creditor to increase lawful collection activity, includ-
    10  ing litigation, garnishment of the debtor's wages, and judgment liens on
    11  the debtor's property; and
    12    (iii) lead to the imposition by the creditor of interest charges, late
    13  fees, and other penalty fees, increasing the amount owed by the  debtor;
    14  and
    15    (h) the debtor may be required to pay taxes on any amount of debt that
    16  is forgiven.
    17    2.  The  written  notice  required  by subdivision one of this section
    18  shall be entitled "Debtor Notice and Rights Form".
    19    3. Prior to signing a debt settlement services agreement,  the  debtor
    20  shall  sign  and  date  an  acknowledgment form at the end of the Debtor
    21  Notice and Rights Form.  The acknowledgment form shall  state:  "I,  the
    22  debtor,  have  received  from  the debt settlement company a copy of the
    23  form entitled Debtor Notice and Rights Form." The debt settlement compa-
    24  ny or its representative shall also sign  and  date  the  acknowledgment
    25  form,  which  shall  include the name and address of the debt settlement
    26  company. The acknowledgment form shall be in duplicate and  incorporated
    27  into the Debtor Notice and Rights Form. The original acknowledgment form
    28  shall be retained by the debt settlement company, and the duplicate copy
    29  shall be given to the debtor.
    30    4.  The requirements of this section are satisfied if the debt settle-
    31  ment company gives the debtor the following warning verbatim, both oral-
    32  ly and in writing, with the caption "DEBTOR NOTICE AND RIGHTS  FORM"  in
    33  at  least  twenty-eight-point font and the remaining portion in at least
    34  fourteen-point font, before the debtor signs a debt settlement  services
    35  agreement:
 
    36                       "DEBTOR NOTICE AND RIGHTS FORM
    37                                   CAUTION
    38    Using  debt  settlement services will LIKELY HARM your credit history,
    39  credit rating, and credit score.
    40    We CANNOT GUARANTEE that you will  successfully  reduce  or  eliminate
    41  your debt.
    42    YOU  REMAIN OBLIGATED TO MAKE PAYMENTS TO YOUR CREDITORS.  If you stop
    43  paying your creditors, there is a strong likelihood some or all  of  the
    44  following may happen:
    45    - CREDITORS MAY STILL CONTACT YOU AND TRY TO COLLECT.
    46    - CREDITORS MAY STILL SUE YOU FOR THE MONEY YOU OWE.
    47    - YOUR WAGES OR BANK ACCOUNT MAY STILL BE GARNISHED.
    48    - LIENS MAY STILL BE PLACED ON YOUR PROPERTY.
    49    -  YOUR CREDIT HISTORY, CREDIT RATING, AND/OR CREDIT SCORE LIKELY WILL
    50  BE HARMED.
    51    - THE AMOUNT OF MONEY YOU OWE MAY INCREASE DUE TO CREDITOR  IMPOSITION
    52  OF INTEREST CHARGES, LATE FEES, AND OTHER PENALTY FEES.
    53    - NOT ALL CREDITORS WILL AGREE TO ACCEPT A BALANCE REDUCTION.
    54    IF  WE  DO  SETTLE  YOUR DEBT, YOU MAY BE REQUIRED TO PAY TAXES ON THE
    55  AMOUNT FORGIVEN.

        A. 1427                            15
 
     1    DEBT SETTLEMENT SERVICES  ARE  NOT  RIGHT  FOR  EVERYONE.  YOU  SHOULD
     2  CONSIDER ALL YOUR OPTIONS FOR ADDRESSING YOUR DEBT, SUCH AS BUDGET PLAN-
     3  NING OR A BANKRUPTCY FILING.
     4    YOUR RIGHT TO CANCEL
     5    If  you  sign a debt settlement services agreement, you have the right
     6  to cancel at any time and receive a full refund of all unearned fees you
     7  have paid to the debt settlement company and all funds  placed  in  your
     8  debtor  settlement  account that have not been paid to any creditors. If
     9  you cancel within ninety days of signing the  debt  settlement  services
    10  agreement  you  also  have  the  right  to  receive a full refund of any
    11  enrollment fees you have paid.
    12    ACKNOWLEDGMENT BY DEBTOR
    13    I, the debtor, have received from the debt settlement company  a  copy
    14  of the form entitled Debtor Notice and Rights Form."
    15    §  588-l.  Debt  settlement  services agreements. 1. A debt settlement
    16  company shall not provide debt settlement services to a debtor without a
    17  written debt settlement services agreement signed and dated by both  the
    18  debtor and the debt settlement company.
    19    2. Any debt settlement services agreement entered into in violation of
    20  the provisions of this section is void.
    21    3. Each debt settlement company shall submit to the banking department
    22  any form of debt settlement services agreement it intends to use.
    23    4.  A  debt  settlement  services  agreement shall disclose all of the
    24  following clearly and conspicuously:
    25    (a) the name and address of the debtor;
    26    (b) the date of execution of the debt settlement services agreement;
    27    (c) the legal name of the debt settlement company, including any other
    28  business names used in this state by the debt settlement company;
    29    (d) the complete street address of the debt settlement company,  which
    30  shall conform to an address on record with the department;
    31    (e)  the license number of the principal office and, if applicable, of
    32  the branch office under which the debt settlement company is licensed in
    33  this state;
    34    (f) a toll-free telephone number at which the debtor may speak with  a
    35  representative  of  the  debt  settlement company during normal business
    36  hours;
    37    (g) a complete list of the debtor's accounts, debts,  and  obligations
    38  covered by the debt settlement services agreement, including the name of
    39  each creditor and the principal amount of each debt;
    40    (h)  a  description of the services to be provided by the debt settle-
    41  ment company, including the expected time frame for settlement for  each
    42  account,  debt, or obligation included in paragraph (g) of this subdivi-
    43  sion;
    44    (i) an itemized list of all fees, including  any  enrollment  fee  and
    45  settlement fees to be paid by the debtor to the debt settlement company,
    46  and  the  date,  approximate date, or circumstances under which each fee
    47  will become due;
    48    (j) a good faith estimate of the  total  amount  of  all  fees  to  be
    49  collected  by  the  debt  settlement  company  from  the  debtor for the
    50  provision of debt settlement services under the debt settlement services
    51  agreement;
    52    (k) a statement of the proposed savings goals for the debtor, stating:
    53    (i) the amount to be saved per month;
    54    (ii) the time period over which the savings goals extend;
    55    (iii) the amount of money the debtor must  save  before  a  settlement
    56  offer will be made to each of the debtor's creditors; and

        A. 1427                            16
 
     1    (iv) the total amount of the savings expected to be paid by the debtor
     2  pursuant to the terms of the debt settlement services agreement;
     3    (l)  the written individualized financial analysis required by section
     4  five hundred eighty-eight-j of this article;
     5    (m) a written notice to the debtor stating:
     6    (i) that the debtor may cancel the debt settlement services  agreement
     7  at any time; and
     8    (ii) that upon such cancellation:
     9    (A)  all  powers of attorney granted to the debt settlement company by
    10  the debtor shall be considered revoked and voided; and
    11    (B) the debtor may be entitled to a refund. The terms of  such  refund
    12  shall  also  be  stated and shall be consistent with the requirements of
    13  section five hundred eighty-eight-o of this article;
    14    (n) a form the debtor may use to cancel the debt  settlement  services
    15  agreement  pursuant  to  the  provisions of section five hundred eighty-
    16  eight-o of this article. The form shall disclose clearly  and  conspicu-
    17  ously  how the debtor can cancel the debt settlement services agreement,
    18  including applicable addresses, telephone  numbers,  facsimile  numbers,
    19  and  electronic  mail  addresses  the  debtor can use to cancel the debt
    20  settlement services agreement; and
    21    (o) a clear and conspicuous notice to the debtor that the  debtor  may
    22  contact  the  department  with any questions or complaints regarding the
    23  debt settlement company along with the  address,  telephone  number  and
    24  internet website of the department.
    25    5.  (a)  A  debt  settlement  services  agreement may confer on a debt
    26  settlement company a power of attorney to settle the debtor's  debt  for
    27  no  more  than  fifty  percent  of  the principal amount of the debt. An
    28  agreement may not confer a power of attorney to settle a debt  for  more
    29  than fifty percent of that amount, but may confer a power of attorney to
    30  negotiate  with  creditors of the debtor on behalf of the debtor. A debt
    31  settlement services agreement must  provide  that  the  debt  settlement
    32  company  will  obtain  the  assent  of  the  debtor after a creditor has
    33  assented to a settlement for more than fifty percent  of  the  principal
    34  amount of the debt.
    35    (b)  A debt settlement services agreement may not provide for applica-
    36  tion of the law of any jurisdiction other than  the  United  States  and
    37  this state.
    38    6.  If  a debt settlement company communicates with a debtor primarily
    39  in a language other than English, then the debt settlement company shall
    40  furnish to the debtor a written translation in that  other  language  of
    41  all the disclosures and documents required by this article.
    42    § 588-m. Fees. 1. The types of fees that a debt settlement company may
    43  charge a debtor are the following:
    44    (a) enrollment fees; and
    45    (b) settlement fees.
    46    2.  All  fee  types not included under subdivision one of this section
    47  are prohibited, including maintenance fees.
    48    3. The amount of an enrollment fee charged by a debt settlement compa-
    49  ny shall not exceed fifty dollars or such other amount  as  set  by  the
    50  superintendent.
    51    4.  The  amount  of  the  settlement  fee charged by a debt settlement
    52  company with respect to each debt covered by a debt settlement  services
    53  agreement shall not exceed the lesser of:
    54    (a) the amount that is reasonable and commensurate to the debt settle-
    55  ment services provided to the debtor; and
    56    (b) the amount that is twenty percent of the difference between:

        A. 1427                            17
 
     1    (i) the principal amount of the debt; and
     2    (ii) the amount:
     3    (A)  paid  by  the debt settlement company to the creditor pursuant to
     4  the settlement negotiated by the debt settlement company  on  behalf  of
     5  the  debtor  as  full  and complete satisfaction of the creditor's claim
     6  with regard to that debt; or
     7    (B) negotiated by the debt settlement company and paid by  the  debtor
     8  to  the creditor pursuant to a settlement negotiated by the debt settle-
     9  ment company on behalf of the debtor as full and  complete  satisfaction
    10  of the creditor's claim with regard to that debt.
    11    5. A debt settlement company shall not collect any settlement fee from
    12  a debtor until:
    13    (a)  the creditor enters into a legally enforceable agreement with the
    14  debtor to accept funds in a specific dollar amount as full and  complete
    15  satisfaction of the creditor's claim with regard to that debt; and
    16    (b) those funds are provided to the creditor:
    17    (i) by the debt settlement company on behalf of the debtor; or
    18    (ii) directly by the debtor pursuant to a settlement negotiated by the
    19  debt settlement company.
    20    6.  It  shall  be  unlawful  to  split or divide the provision of debt
    21  settlement services to a debtor into separate debt  settlement  services
    22  agreements  for  the  purpose  of  collecting  additional fees from such
    23  debtor.
    24    § 588-n. Debtor settlement accounts; monthly  accounting.  1.  A  debt
    25  settlement  company  that  receives  funds  from a debtor shall hold all
    26  funds received for a debtor settlement account in a properly  designated
    27  bank account in a federally insured depository institution.
    28    (a) Such funds shall:
    29    (i)  constitute  trust  funds  owned by the debtor from whom they were
    30  received;
    31    (ii) remain the property of such  debtor  until  the  debt  settlement
    32  company disburses the funds to a creditor on behalf of such debtor;
    33    (iii)  be kept separate and apart at all times from funds belonging to
    34  the debt settlement company  or  any  of  its  officers,  employees,  or
    35  agents; and
    36    (iv)  be  deposited in such bank account not later than the end of the
    37  business day following receipt by the debt  settlement  company  or  its
    38  agent.
    39    (b)  A debt settlement company or its agent that maintains one or more
    40  debtor settlement accounts shall obtain and preserve a written agreement
    41  from each bank in which any such account  is  maintained.  Such  written
    42  agreement  shall expressly provide that the funds in such debtor settle-
    43  ment account shall be subject to no right,  charge,  security  interest,
    44  lien,  or claim of any kind in favor of such bank or any person claiming
    45  through such bank.
    46    (c) Any interest earned on a debtor settlement account shall be  cred-
    47  ited  to  the  debtor.  If  the  funds of multiple debtors are kept in a
    48  single interest earning bank account, then the interest earned shall  be
    49  deposited pro rata among the debtors whose funds are in the account.
    50    (d) A debt settlement company may not hold funds received for a debtor
    51  settlement  account in an account administered by a person that gives or
    52  accepts any money or other compensation in  exchange  for  referrals  of
    53  business involving the debt settlement company.
    54    2. A debt settlement company shall, no less than monthly, provide each
    55  debtor  with  which it has a debt settlement services agreement a state-
    56  ment of fees paid, settlements completed, remaining debts and, if  funds

        A. 1427                            18
 
     1  are  held in a bank account pursuant to subdivision one of this section,
     2  account balances.
     3    3.  Nothing  in  this  article  requires the establishment of a debtor
     4  settlement account if no debtor funds  other  than  enrollment  fees  or
     5  earned  settlement  fees  are  held  or  controlled by a debt settlement
     6  company.
     7    § 588-o. Cancellation of debt settlement services agreement; right  to
     8  refunds. 1.  A debtor may cancel a debt settlement services agreement at
     9  any  time  until  after  the debt settlement company has fully performed
    10  each service the  debt  settlement  company  contracted  to  perform  or
    11  represented that it would perform.
    12    2.  If a debtor cancels a debt settlement services agreement not later
    13  than ninety days after the date of the execution of the debt  settlement
    14  services  agreement  or  at  any time upon a violation of a provision of
    15  this article by the debt settlement company, the debt settlement company
    16  shall refund to the debtor:
    17    (a) all fees paid to the debt settlement company by the  debtor,  with
    18  the exception of any earned settlement fee; and
    19    (b)  all  funds  provided by the debtor to the debt settlement company
    20  that:
    21    (i) have accumulated in a debtor settlement account; and
    22    (ii) the debt settlement company has not disbursed to creditors.
    23    3. If a debtor cancels a debt settlement services agreement later than
    24  ninety days after the date of  the  execution  of  the  debt  settlement
    25  services  agreement  and  for any reason other than for a violation of a
    26  provision of this article by  the  debt  settlement  company,  the  debt
    27  settlement company shall refund to the debtor:
    28    (a)  all  fees paid to the debt settlement company by the debtor, with
    29  the exception of any earned settlement fee and any enrollment fee; and
    30    (b) all funds provided by the debtor to the  debt  settlement  company
    31  that:
    32    (i) have accumulated in a debtor settlement account; and
    33    (ii) the debt settlement company has not disbursed to creditors.
    34    4. A debt settlement company shall make any refund required under this
    35  section  within  five  business  days after receipt of written notice of
    36  cancellation, and shall include with such refund  a  full  statement  of
    37  account showing:
    38    (a) the fees received by the debt settlement company from the debtor;
    39    (b) the fees refunded to the debtor by the debt settlement company;
    40    (c)  the  payments made by the debt settlement company to creditors on
    41  behalf of the debtor;
    42    (d) the settlement fees earned, if any, by the debt settlement company
    43  by settling debt on behalf of the debtor;
    44    (e) the savings of the debtor held  by  the  debt  settlement  company
    45  immediately prior to such refund; and
    46    (f)  the  savings  of  the  debtor  refunded to the debtor by the debt
    47  settlement company.
    48    5. Upon cancellation of a debt settlement services  agreement  by  the
    49  debtor:
    50    (a)  all powers of attorney and direct debit authorizations granted to
    51  the debt settlement company by the debtor shall  be  considered  revoked
    52  and voided; and
    53    (b)  the  debt  settlement  company  shall immediately take any action
    54  necessary to reflect cancellation of the debt settlement services agree-
    55  ment, including but not limited to notifying the recipient of any direct
    56  debit authorization.

        A. 1427                            19
 
     1    6. Upon the cancellation of a debt settlement services agreement,  the
     2  debt  settlement  company  shall  provide  timely  written notice of the
     3  cancellation of such agreement to each of the creditors  with  whom  the
     4  debt settlement company has had any prior communication on behalf of the
     5  debtor in connection with the provision of any debt settlement services.
     6    § 588-p. Obligation of good faith. A debt settlement company shall act
     7  in good faith in all matters under this article.
     8    §  588-q.  Prohibited activities. 1. No person, except a licensee, may
     9  make any representation, directly or indirectly, orally  or  in  writing
    10  that they, or it is licensed under this article.
    11    2.  No  person,  other  than  a  licensee  or a person exempt from the
    12  licensing requirements of  this  article,  shall  use  the  title  "debt
    13  settlement  company"  or the terms "debt settlement" or "debt settlement
    14  services" in any advertising, marketing communication, business card, or
    15  letterhead.
    16    3. A debt settlement company shall not do any of the following:
    17    (a) charge or collect from a debtor any fee not permitted  by,  in  an
    18  amount in excess of the maximum amount permitted by, or at a time earli-
    19  er  than  permitted by section five hundred eighty-eight-m of this arti-
    20  cle;
    21    (b) include in a debt settlement services agreement any secured debt;
    22    (c) advise or represent, expressly or  by  implication,  that  debtors
    23  should stop making payments to their creditors;
    24    (d)  advise  or  represent,  expressly or by implication, that debtors
    25  should stop communicating with their creditors;
    26    (e) engage in any practice that prohibits or limits the debtor or  any
    27  creditor from communication directly with one another;
    28    (f)  change the mailing address on any of a debtor's statements from a
    29  creditor;
    30    (g) make loans or offer credit or solicit or accept  any  note,  mort-
    31  gage,  or  negotiable instrument other than a check signed by the debtor
    32  and dated no later than the date of signature;
    33    (h) take any confession of judgment or power of  attorney  to  confess
    34  judgment  against the debtor or appear as the debtor or on behalf of the
    35  debtor in any judicial, administrative, or other action or proceeding;
    36    (i) take any release or waiver of any obligation to  be  performed  on
    37  the part of the debt settlement company or any right of the debtor;
    38    (j) advertise, display, distribute, broadcast, or televise services or
    39  permit  services  to be advertised, displayed, distributed, broadcasted,
    40  or televised,  in  any  manner  whatsoever,  that  contains  any  false,
    41  misleading,  or  deceptive  statements or representations with regard to
    42  any matter involving the business of debt settlement services, including
    43  but not limited to the fees to be charged, the services to be performed,
    44  the results or outcomes of those services, or the effect those  services
    45  will have on a debtor's credit rating or on creditor collection efforts;
    46    (k)  receive  any  cash,  fee,  gift, bonus, premium, reward, or other
    47  compensation from any person other than the debtor  explicitly  for  the
    48  provision of debt settlement services to that debtor;
    49    (l)  offer  or  provide gifts or bonuses to debtors for signing a debt
    50  settlement services agreement or for referring another potential custom-
    51  er or customers;
    52    (m) except with the prior consent of the debtor,  disclose  to  anyone
    53  the  name  or  any  personal  information  of a debtor for whom the debt
    54  settlement company has provided or is providing debt settlement services
    55  other than to a debtor's own creditors or the debt settlement  company's
    56  agents  or  affiliates  for  the  purpose  of  providing debt settlement

        A. 1427                            20
 
     1  services. "Personal information  of  a  debtor"  as  used  herein  shall
     2  include  but  not  be  limited  to a debtor's name, photograph, address,
     3  telephone number, social security number, date of birth, driver's  iden-
     4  tification  number,  credit  card  number, bank account number, mother's
     5  maiden name, medical or disability information, if any, as well  as  any
     6  other identification number which a licensee may possess;
     7    (n)  enter  into  a  debt  settlement services agreement with a debtor
     8  without first providing  the  disclosures  and  financial  analysis  and
     9  making the determinations required by this article;
    10    (o)  misrepresent any material fact, make a material omission, or make
    11  a false promise directed to one or more debtors in connection  with  the
    12  solicitation,  offering,  contracting,  or  provision of debt settlement
    13  services;
    14    (p) violate the provisions of applicable do-not-call statutes;
    15    (q) purchase debts or engage in  the  practice  or  business  of  debt
    16  collection;
    17    (r)  represent  or  imply  to a person participating in or considering
    18  debt settlement services that the purchase of  any  ancillary  goods  or
    19  services is required;
    20    (s) use a communication which simulates in any manner a legal or judi-
    21  cial  process,  or which gives the false appearance of being authorized,
    22  issued, or approved by a government, governmental agency,  or  attorney-
    23  at-law; or
    24    (t)  make  a  representation  that  the  debt  settlement company will
    25  furnish money to pay bills or prevent attachment.
    26    § 588-r. Superintendent authorized to  examine.  For  the  purpose  of
    27  discovering  violations of this article or securing information lawfully
    28  required by the superintendent hereunder, the superintendent may at  any
    29  time,  and  as  often  as  they may determine, either personally or by a
    30  person duly designated by them, investigate the business and examine the
    31  books, accounts, records, and files used therein of every licensee here-
    32  under. For that purpose the superintendent  and  their  duly  designated
    33  representative  shall have free access to the offices and place of busi-
    34  ness, books, accounts, papers, records, files, safes and vaults  of  all
    35  such  licensees.  The  superintendent  and any person duly designated by
    36  them shall have authority to require the attendance of  and  to  examine
    37  under  oath  all  persons whose testimony the superintendent may require
    38  relative to such business. The expenses incurred in making any  examina-
    39  tion  pursuant to this section shall be assessed against and paid by the
    40  licensee so examined, except that traveling and subsistence expenses  so
    41  incurred  shall  be  charged  against  and  paid  by  licensees  in such
    42  proportions as the superintendent shall deem just  and  reasonable,  and
    43  such proportionate charges shall be added to the assessment of the other
    44  expenses  incurred  upon  each  examination.  Upon written notice by the
    45  superintendent of the total amount  of  such  assessment,  the  licensee
    46  shall become liable for and shall pay such assessment to the superinten-
    47  dent.
    48    §  588-s. Licensee's books and records; reports. 1. The licensee shall
    49  create and use in its business such books, accounts, and records as will
    50  enable the superintendent to determine whether such licensee is  comply-
    51  ing  with  the  provisions  of this article and with the rules and regu-
    52  lations lawfully made by the superintendent  hereunder.  Every  licensee
    53  shall  preserve such books, accounts, and records for at least six years
    54  by any manner permitted by this chapter.
    55    2. Each licensee shall annually, on or before the first day of  Febru-
    56  ary,  file  a  report with the superintendent giving such information as

        A. 1427                            21
 
     1  the superintendent may require concerning the  business  and  operations
     2  during  the  preceding calendar year of such licensee under authority of
     3  this article. Such report shall be subscribed and affirmed  as  true  by
     4  the  licensee  under  the  penalties of perjury and shall be in the form
     5  prescribed by the superintendent. In addition  to  annual  reports,  the
     6  superintendent may require such additional regular or special reports as
     7  they  may  deem  necessary  to the proper supervision of licensees under
     8  this article. Such additional reports shall be in the form prescribed by
     9  the superintendent and shall be subscribed and affirmed  as  true  under
    10  the penalties of perjury.
    11    3.  Each  licensee, within one hundred twenty days of the close of the
    12  licensee's fiscal year, shall submit an independently audited  financial
    13  statement to the superintendent.
    14    §  588-t.  Penalties;  noncompliance.  1.  Any person who violates any
    15  provision of the licensing requirements of section five hundred  eighty-
    16  eight-b  of  this  article  shall  be  guilty  of a class A misdemeanor,
    17  punishable as provided in articles seventy and eighty of the penal law.
    18    2. Any debt settlement services agreement that does  not  comply  with
    19  the provisions of this article is void.
    20    3.  Any  waiver by a debtor of any protection provided by or any right
    21  of the debtor under this article is void.
    22    4. Any attempt by any person to obtain a waiver from any debtor of any
    23  protection provided by or any right or protection of the debtor  or  any
    24  obligation  or  requirement  of  the  debt settlement company under this
    25  article shall be a violation of this article.
    26    5. Upon proper notice of a void debt  settlement  services  agreement,
    27  the  debt settlement company shall make a refund to the debtor as if the
    28  debt settlement services agreement had been  cancelled  as  provided  in
    29  subdivision two of section five hundred eighty-eight-o of this article.
    30    6.  In  addition  to  such penalties as may otherwise be applicable by
    31  law, the superintendent may, after notice and hearing as provided  else-
    32  where in this article, require any person found violating the provisions
    33  of this article or the rules or regulations promulgated hereunder to pay
    34  to  the people of this state an additional penalty for each violation of
    35  the article or any regulation or policy promulgated hereunder a sum  not
    36  to exceed an amount as determined pursuant to section forty-four of this
    37  chapter for each such violation.
    38    7.  Nothing  in this article shall create a private right of action on
    39  behalf of a debtor against a debt settlement company for  violations  of
    40  this article.
    41    8.  Nothing  in  this  article shall limit any statutory or common-law
    42  right of any person to bring any action in any court for any act, or the
    43  right of the state to punish any person for any violation of any law.
    44    § 588-u. Authority of superintendent.  The  superintendent  is  hereby
    45  authorized  and empowered to make, in addition hereto and not inconsist-
    46  ent herewith, such general rules  and  regulations,  and  such  specific
    47  rulings,  demands,  and findings as he or she may deem necessary for the
    48  proper conduct of the business authorized and licensed hereunder and for
    49  the enforcement of this article.
    50    § 588-v. Severability. If any word, phrase,  clause,  sentence,  para-
    51  graph,  subdivision,  section, or part of this article shall be adjudged
    52  by any court of competent jurisdiction  to  be  invalid,  such  judgment
    53  shall  not affect, impair, or invalidate the remainder thereof which can
    54  be given effect without the invalid provision, but shall be confined  in
    55  its operation to the word, phrase, clause, sentence, paragraph, subdivi-

        A. 1427                            22
 
     1  sion,  section, or part of this article directly involved in the contro-
     2  versy in which the judgment shall have been rendered.
     3    §  11.  This  act  shall  take effect on the one hundred eightieth day
     4  after it shall have become a law and shall apply to all debt  settlement
     5  services  agreements  entered  into  or  offered  on or after such date;
     6  provided, however, that effective  immediately,  the  superintendent  of
     7  financial  services  shall  add,  amend, and/or repeal any rule or regu-
     8  lation the superintendent deems necessary or desirable  for  implementa-
     9  tion of this act.
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