S00666 Summary:

BILL NOS00666A
 
SAME ASNo Same As
 
SPONSORKAVANAGH
 
COSPNSR
 
MLTSPNSR
 
Add Art 7 §§295 - 306, amd §§36 & 44, Bank L; amd §3218, add §5022, CPLR
 
Relates to licensing consumer debt collectors; sets minimum standards and regulations; establishes penalties for violations.
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S00666 Actions:

BILL NOS00666A
 
01/05/2023REFERRED TO BANKS
05/16/2023REPORTED AND COMMITTED TO FINANCE
08/09/2023AMEND AND RECOMMIT TO FINANCE
08/09/2023PRINT NUMBER 666A
01/03/2024REFERRED TO BANKS
04/09/2024REPORTED AND COMMITTED TO FINANCE
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S00666 Committee Votes:

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S00666 Floor Votes:

There are no votes for this bill in this legislative session.
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S00666 Text:



 
                STATE OF NEW YORK
        ________________________________________________________________________
 
                                         666--A
 
                               2023-2024 Regular Sessions
 
                    IN SENATE
 
                                     January 5, 2023
                                       ___________
 
        Introduced  by Sen. KAVANAGH -- read twice and ordered printed, and when
          printed to be committed to the Committee on Banks -- reported  favora-
          bly  from  said committee and committed to the Committee on Finance --
          committee discharged, bill amended, ordered reprinted as  amended  and
          recommitted to said committee

        AN ACT to amend the banking law and the civil practice law and rules, in
          relation to licensing consumer debt collectors
 
          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:
 
     1    Section 1. The banking law is amended by adding a  new  article  7  to
     2  read as follows:
     3                                 ARTICLE VII
     4                      LICENSED CONSUMER DEBT COLLECTORS
     5  Section 295. Definitions.
     6          296. License required; entities exempt.
     7          297. Application for license; fees.
     8          298. Surety bond required.
     9          299. Examination; books and records; reports.
    10          300. Prohibited acts.
    11          301. Regulations; minimum standards.
    12          302. Application  for  acquisition of control of a consumer debt
    13                 collector.
    14          303. Suspension and revocation.
    15          304. Bad actors.
    16          305. Penalties.
    17          306. Preemption.
    18    § 295. Definitions. As used in this article:
    19    1. "Affiliated company" means  a  consumer  debt  collector  operating
    20  under  the  control  of a licensee, provided that the affiliated company
    21  shares common facilities, management, and operations with  the  licensee
 
         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD03040-05-3

        S. 666--A                           2
 
     1  and  the affiliated company does not engage in any collection activities
     2  other than debt buying or debt collection for the licensee.
     3    2. "Applicant" means a consumer debt collector who has filed an appli-
     4  cation to obtain a license under this article.
     5    3.  "Communication"  and "communicate" means the conveying of informa-
     6  tion regarding a consumer debt directly  or  indirectly  to  any  person
     7  through any medium.
     8    4.  "Consumer  debt"  means any obligation of a natural person for the
     9  payment of money or its equivalent which arises  out  of  a  transaction
    10  which  was  primarily  for  personal, family, or household purposes. The
    11  term includes an obligation of a  natural  person  who  is  a  co-maker,
    12  endorser, guarantor or surety of such a transaction.
    13    5.  "Consumer debtor" means any natural person who owes or is asserted
    14  to owe any consumer debt.
    15    6. "Consumer debt collector" means any person who engages in  a  busi-
    16  ness, a principal purpose of which is consumer debt buying, or regularly
    17  collecting  or  attempting  to collect, directly or indirectly, consumer
    18  debts: (a) owed or due or asserted to be owed or due to another  person;
    19  or  (b)  obtained by or assigned to such person that are in default when
    20  obtained or acquired by such person. The term includes any creditor who,
    21  in the process of collecting its own consumer debts, and uses  any  name
    22  other  than  its own which would reasonably indicate that a third person
    23  is collecting or attempting to collect a consumer debt.
    24    7. "Control" means the possession, direct or indirect, of the power to
    25  direct or cause the direction  of  the  management  and  policies  of  a
    26  person, whether through the ownership of voting securities, by contract,
    27  except  a  commercial  contract for goods or non-management services, or
    28  otherwise. Control shall be presumed to exist if any person directly  or
    29  indirectly owns, controls or holds with the power to vote ten percent or
    30  more of the voting securities of any other person.
    31    8. "Creditor" means any person to whom a consumer debt is owed, due or
    32  asserted to be due or owed, or any assignee for value of said person.
    33    9.  "Licensee"  means  a consumer debt collector that possesses one or
    34  more licenses pursuant to this article.
    35    10. "Person" means a natural person or any entity, including  but  not
    36  limited  to  any  partnership,  corporation,  limited liability company,
    37  branch, agency, association, organization, any  similar  entity  or  any
    38  combination of the foregoing acting in concert.
    39    § 296. License required; entities exempt. 1. No person shall act with-
    40  in  this  state  as  a  consumer debt collector, directly or indirectly,
    41  without first obtaining a license from the  superintendent.  A  consumer
    42  debt  collector  is acting within this state if it is physically located
    43  in New York or if it is seeking to collect from any consumer debtor that
    44  resides within this state.
    45    2. No creditor, or the state or municipality of the state, may utilize
    46  the services of a consumer debt collector to  collect  from  a  consumer
    47  debtor that resides within this state unless the consumer debt collector
    48  is licensed by the superintendent.
    49    3.  No person shall accept payments from consumer debtors on behalf of
    50  a consumer debt collector acting within this state unless such  consumer
    51  debt collector is licensed by the superintendent.
    52    4. The requirements of subdivisions one, two and three of this section
    53  shall not apply to:
    54    (a) any officer or employee of a licensed consumer debt collector when
    55  attempting to collect on behalf of such consumer debt collector;

        S. 666--A                           3
 
     1    (b)  any  officer  or  employee of a creditor while in the name of the
     2  creditor collecting debts for such creditor;
     3    (c) any public officer acting in their official capacity;
     4    (d)  a  person who is principally engaged in the business of servicing
     5  loans or accounts which are not delinquent for the owners  thereof  when
     6  in  addition to requesting payment from delinquent consumer debtors, the
     7  person provides other services including receipt of payment, accounting,
     8  record-keeping, data processing services and  remitting,  for  loans  or
     9  accounts which are current as well as those which are delinquent;
    10    (e)  any  person  while serving or making a bona fide attempt to serve
    11  legal process on any  other  person  in  connection  with  the  judicial
    12  enforcement of any debt;
    13    (f)  any  non-profit  organization which, at the request of a consumer
    14  debtor, performs  bona  fide  consumer  credit  counseling  and  assists
    15  customers  in  the liquidation of their debts by receiving payments from
    16  such consumer debtors and distributing such amounts to creditors;
    17    (g) any bank, trust company, savings banks, savings and  loan  associ-
    18  ation,  credit  union,  or foreign banking corporation, whether incorpo-
    19  rated, chartered, organized or licensed under the laws  of  this  state,
    20  any  other  state,  or  the United States, any agency or division of the
    21  federal government, or any insurer doing business under a license issued
    22  under the insurance law;
    23    (h) a subsidiary or affiliate of  any  bank,  trust  company,  savings
    24  banks,  savings  and  loan association, credit union, or foreign banking
    25  corporation, whether  incorporated,  chartered,  organized  or  licensed
    26  under the laws of this state, any other state, or the United States, any
    27  agency or division of the federal government, or any insurer doing busi-
    28  ness  under  a  license  issued  under  the insurance law, provided such
    29  affiliate or subsidiary is not primarily  engaged  in  the  business  of
    30  purchasing  and  collecting  upon delinquent debt, other than delinquent
    31  consumer debt secured by real property;
    32    (i) any person engaged in business, the principal purpose of which  is
    33  to regularly collect or attempt to collect debts owed or due or asserted
    34  to  be  owed  or  due to another person   where the debt is enforced for
    35  child support, spousal support, maintenance or alimony, provided, howev-
    36  er, that if such person also regularly collects or attempts  to  collect
    37  debts  other  than  those  enforced  for child support, spousal support,
    38  maintenance or alimony, such person must comply with the requirements of
    39  this article;
    40    (j) any person while acting as a consumer debt collector  for  another
    41  person,  both  of  whom are related by common ownership or affiliated by
    42  corporate control, if the person  acting as a  consumer  debt  collector
    43  does  so only for persons to whom it is so related or  affiliated and if
    44  the principal business of such person is not the collection of  consumer
    45  debts;
    46    (k) any attorney-at-law or law firm collecting a debt in such capacity
    47  on  behalf of and in the name of a client solely through activities that
    48  may only be performed by a licensed  attorney, but not any  attorney-at-
    49  law  or  law  firm  or  part thereof who regularly engages in activities
    50  traditionally performed by consumer debt collectors, including, but  not
    51  limited  to,  contacting a consumer debtor through the mail or via tele-
    52  phone with the purpose of collecting a consumer debt or other activities
    53  as determined by rule of the superintendent;
    54    (l) any person employed by a utility regulated under the provisions of
    55  the public service law, acting for such utility;

        S. 666--A                           4
 
     1    (m) any person collecting or attempting to collect any  consumer  debt
     2  owed  or  due  or  asserted to be owed or due another to the extent such
     3  activity: (i) is incidental to a bona fide fiduciary   obligation  or  a
     4  bona  fide  escrow  agreement;  (ii)  concerns a consumer debt which was
     5  originated  by  such person; or (iii) concerns a consumer debt which was
     6  not in default at the time it was obtained by  such person as a  secured
     7  party in a commercial credit transaction involving the creditor; and
     8    (n) any officer or employee of the United States, any state thereof or
     9  any political  subdivision of any state to the extent that collecting or
    10  attempting  to collect any debt owed is in the performance of his or her
    11  official duties.
    12    § 297. Application for license; fees. 1.  (a)  An  application  for  a
    13  license  under  this article shall be in writing, under oath, and in the
    14  form prescribed by the superintendent and shall contain such information
    15  related to the collection of consumer debts as  the  superintendent  may
    16  require.  In addition to any other information required, the superinten-
    17  dent  shall  require the  following information, and shall, as appropri-
    18  ate, require such information not only of the  applicant but also of any
    19  of its principals, partners, officers and directors, or  any  person  or
    20  entity controlling an interest greater than ten percent:
    21    (i) the name and residence address of the applicant;
    22    (ii) the business name, if other than the applicant;
    23    (iii)  the place, including the city, town or village, with the street
    24  and number, where the business is to be located;
    25    (iv) the business telephone of the applicant;
    26    (v) the length of time that the applicant has  been  a  consumer  debt
    27  collector;
    28    (vi) a statement indicating whether the applicant has:
    29    (A)  been  convicted  of  any crime or is a debtor on any unpaid civil
    30  judgment relating to work as a consumer debt collector; and
    31    (B) at any time in the past been issued a  license  pursuant  to  this
    32  article,  or has been issued a license for debt collection activities by
    33  any other state or local  authority, and if so, whether such license was
    34  ever revoked or suspended;
    35    (vii) a list of certifications issued to the consumer  debt  collector
    36  by nonprofit trade associations;
    37    (viii)  unless the consumer debt collector is certified by a nonprofit
    38  trade association recognized by the superintendent as  having  standards
    39  that  address  the following requirements, a detailed description of the
    40  business practices or methods used, or  intended  to  be  used,  by  the
    41  applicant  to confirm the validity of the debts it seeks to collect from
    42  consumers;
    43    (ix) unless the consumer debt collector is certified  by  a  nonprofit
    44  trade  association  recognized by the superintendent as having standards
    45  that address the following requirements, a summary  of  the  applicant's
    46  record-keeping policy, including, but not limited to:
    47    (A)  the  length  of time the applicant maintains, or intends to main-
    48  tain, records pertaining to consumers; and
    49    (B) the manner in which the applicant records and stores,  or  intends
    50  to  record and store: consumer challenges to the validity of debt; bill-
    51  ing errors;  payments made by a consumer; settlement agreements;  infor-
    52  mation  regarding parties responsible for debt; any statements made by a
    53  consumer alleging that the debt  arose  from  identity  theft;  and  any
    54  statements  made by a consumer stating that the consumer received statu-
    55  torily exempt income as defined in section fifty-two hundred  twenty-two
    56  of the civil practice law and rules;

        S. 666--A                           5
 
     1    (x) whether the applicant regularly sells, or intends to sell, consum-
     2  er  debts.  If the applicant   sells, or intends to sell consumer debts,
     3  such applicant shall be required to provide the  superintendent  with  a
     4  summary  of  the  applicant's  policy  with  respect  to the information
     5  regarding  a  consumer's account that it transmits, or will transmit, to
     6  the purchaser of a consumer debt, unless the consumer debt collector  is
     7  certified by a nonprofit trade association recognized by the superinten-
     8  dent as having standards that address this requirement;
     9    (xi) a sworn statement by the applicant that the information set forth
    10  in the application is current and accurate; and
    11    (xii)  the  name  of  each  affiliated company the applicant wishes to
    12  include on the license.
    13    (b) The superintendent may reject an application for a license  or  an
    14  application  for  the renewal of a license if he or she is not satisfied
    15  that the financial responsibility, character, reputation, integrity  and
    16  general  fitness of the applicant and of the owners, partners or members
    17  thereof, if the applicant be a partnership or association,  and  of  the
    18  officers  and  directors, if the applicant be a corporation, are such as
    19  to command the confidence of the public and to warrant the  belief  that
    20  the  business  for  which the application for a license is filed will be
    21  operated lawfully, honestly and fairly.
    22    2. At the time of making the application for a license, the  applicant
    23  shall  pay to the superintendent a fee as prescribed pursuant to section
    24  eighteen-a of this chapter for each proposed location, for investigating
    25  the application.
    26    3. In addition to any other fee imposed on an applicant  or  licensee,
    27  every  licensee  shall pay to the superintendent the sums provided to be
    28  paid under the provisions of section two hundred six  of  the  financial
    29  services law.
    30    4.  The  license  shall be for a period of one year as of the first of
    31  January each year, or such other date as determined by  the  superinten-
    32  dent by regulation.
    33    5.  Each  license shall plainly state the name of the licensee and the
    34  city or town with the name of the street and  number,  if  any,  of  the
    35  place  where  the  business  is  to  be carried on. A licensee shall not
    36  change the location where the business of the licensee is to be  carried
    37  on  without  first  providing  written notice to the superintendent. The
    38  relocation notice shall be in writing setting forth the reason  for  the
    39  relocation,  and  shall be accompanied by a relocation investigation fee
    40  to be determined pursuant to section eighteen-a of this chapter.
    41    6. The business shall at all times be conducted in  the  name  of  the
    42  licensee  as it appears on the license and in no other name, including a
    43  shortened or abbreviated version thereof.  The superintendent may permit
    44  affiliated companies to be under a  single  license  and  subject  to  a
    45  single examination as long as all of the affiliated company names are on
    46  the license.
    47    7. The license shall not be transferable nor assignable.
    48    8.  The  superintendent  may  participate  in  a multi-state licensing
    49  system for the sharing of regulatory information and for  the  licensing
    50  and  application,  by  electronic or other means, of entities engaged in
    51  the business of consumer debt collection. The superintendent may  estab-
    52  lish  requirements  for  participation  by an applicant in a multi-state
    53  licensing system which may vary from the provisions of this section. The
    54  superintendent may require a background investigation of each  applicant
    55  for  a  consumer  debt  collector license by means of fingerprint, which
    56  shall be submitted by all applicants simultaneously with an  application

        S. 666--A                           6
 
     1  and  which  the  superintendent  may  submit to the division of criminal
     2  justice services and the federal bureau of investigation for  state  and
     3  national  criminal history record checks. If the applicant is a partner-
     4  ship,  association,  corporation or other form of business organization,
     5  the superintendent may  require  a  background  investigation  for  each
     6  member  or  shareholder  holding more than five percent ownership, board
     7  director and principal officer  of  the  applicant  and  any  individual
     8  acting  as  a  manager  of  an  office location. The applicant shall pay
     9  directly to the multi-state licensing system any additional fees  relat-
    10  ing to participation in the multi-state licensing system.
    11    9.  The  superintendent  shall  issue  each  consumer debt collector a
    12  unique license number.
    13    10. The department shall  maintain  and  publish  a  registry  of  all
    14  licensed  consumer  debt  collectors, which shall list and identify, all
    15  licensed consumer debt collectors doing  business  in  this  state.  The
    16  department shall make the registry available on its website.
    17    11.  Each consumer debt collector engaged in collecting consumer debts
    18  shall communicate his or her license number  upon  the  request  of  any
    19  interested  party.  Any  advertisement,    letterhead,  receipt or other
    20  printed matter of a licensee must contain the license number assigned to
    21  the licensee by the department. Such license number shall be clearly and
    22  conspicuously displayed in no less than a ten-point font.
    23    12. No person shall: (a) present, or attempt to present, as  his,  her
    24  or its own, the license number of another;
    25    (b)  knowingly give false evidence of a material nature to the depart-
    26  ment for the purpose of procuring a license;
    27    (c) falsely represent  themselves  to  be  a  licensed  consumer  debt
    28  collector;
    29    (d) use or attempt to use a license which has expired;
    30    (e) offer to perform or perform any collection of consumer debts with-
    31  out having a current license as is required under this article; or
    32    (f)  represent  in any manner that his, her or its license constitutes
    33  an endorsement of the  quality  of  workmanship  or  competency  of  the
    34  consumer debt collector.
    35    § 298. Surety bond required. 1. (a) A consumer debt collector shall be
    36  required to file and maintain in force a surety bond, issued by a domes-
    37  tic  insurer,  as  a  condition precedent to the issuance or renewal and
    38  maintenance of a license under this article.
    39    (b) The bond shall be for the benefit of creditors who obtain a  judg-
    40  ment  from a court of competent jurisdiction based on the failure of the
    41  consumer debt collector to remit money collected on account and owed  to
    42  the  creditor.    The  bond  shall  also  be for the benefit of consumer
    43  debtors or the attorney general seeking restitution for consumer debtors
    44  when such consumer debtor or the attorney general obtains judgment  from
    45  a  court  of competent jurisdiction based on a violation by the consumer
    46  debt collector of the federal Fair Debt Collection Practice Act  or  any
    47  other  New  York  law or federal law regulating consumer debt collection
    48  which is applicable to the consumer debt collector if such judgment  has
    49  not been paid within six months, except if the decision is under appeal.
    50    (c)  The bond shall be in a form prescribed by the superintendent in a
    51  sum based on the gross profit reported to the Internal  Revenue  Service
    52  for the previous year by such consumer debt collector as follows:
    53    (i)  ten thousand dollars for consumer debt collectors that reported a
    54  gross profit of less than two hundred fifty thousand dollars;
    55    (ii) twenty-five thousand dollars for consumer  debt  collectors  that
    56  reported a gross profit of two hundred fifty thousand dollars or more;

        S. 666--A                           7
 
     1    (iii)  fifty  thousand  dollars  for  consumer  debt  collectors  that
     2  reported a gross profit of five hundred thousand dollars or more;
     3    (iv)  seventy-five  thousand dollars for consumer debt collectors that
     4  reported a gross profit of seven hundred fifty thousand dollars or more;
     5    (v) one hundred thousand dollars for  consumer  debt  collectors  that
     6  reported a gross profit of one million dollars or more.
     7    (d) The bond shall be continuous in form and run concurrently with the
     8  original and each renewal license period unless terminated by the insur-
     9  ance  company.  An  insurance  company  may  terminate  a bond and avoid
    10  further liability by filing a notice of termination with the  department
    11  sixty  days  prior  to  the termination and at the same time sending the
    12  same notice to the consumer debt collector.
    13    2. A license shall be automatically cancelled on the termination  date
    14  of the bond unless either (a) a new bond is filed with the department to
    15  become  effective  at the termination date of the prior bond, or (b) the
    16  licensed entity provides the superintendent a refundable deposit in lieu
    17  of the bond while the consumer debt collector pursues a new bond.
    18    3. If a license has been cancelled under this  section,  the  consumer
    19  debt  collector must file a new application to obtain a license and will
    20  be considered a new applicant if it obtains a new bond.
    21    4. For the purposes of this section the term "domestic insurer"  shall
    22  have  the  same  meaning  as  given  in section one hundred seven of the
    23  insurance law.  If a bond required by this  section  is  not  reasonably
    24  available  from a domestic insurer the superintendent may, in his or her
    25  discretion, permit, on a case by case basis or by order,  consumer  debt
    26  collectors  to  obtain the bond required by this section from such other
    27  entities licensed by the department as the superintendent  deems  appro-
    28  priate.
    29    §  299. Examination; books and records; reports. 1. For the purpose of
    30  enforcing the provisions of this article and for ensuring the  safe  and
    31  sound operation of the consumer debt collector business, the superinten-
    32  dent  may  at  any  time,  and  as  often  as  may be determined, either
    33  personally or by a person duly appointed by the superintendent, investi-
    34  gate the loans, business, business practices, and  business  methods  of
    35  any  consumer  debt collector, and examine the books, accounts, records,
    36  and files used therein of every licensee.
    37    2. The superintendent and  duly  designated  representatives  and  law
    38  enforcement  officials whose presence is requested by the superintendent
    39  shall have free access to the offices  and  place  of  business,  books,
    40  accounts,  papers, records, audio recordings, files, safes and vaults of
    41  all such licensees  wherever  located.  The  superintendent  shall  have
    42  authority  to  require  the  attendance of and to examine under oath all
    43  persons whomsoever whose testimony may  be  required  relative  to  such
    44  consumer  debts, including the purchase, sale and collection thereof, as
    45  well as payment processing on such consumer debts, and related business.
    46    3. The superintendent may also address to a licensee, or the officers,
    47  employees or agents thereof, any  inquiry  in  relation  to  its  trans-
    48  actions,  operations,  or conditions, or any matter connected therewith.
    49  Every person so addressed shall reply in writing to such inquiry prompt-
    50  ly and truthfully, and such reply shall be, if required  by  the  super-
    51  intendent, subscribed by such individual, or by such officer or officers
    52  of a corporation, as the superintendent shall designate, and affirmed by
    53  them as true under the penalties of perjury.
    54    4.  Each  licensee  shall  keep  and  use  in its business such books,
    55  accounts, and records as will enable  the  superintendent  to  determine
    56  whether  such  licensee is complying with the provisions of this article

        S. 666--A                           8
 
     1  and with the rules and regulations promulgated hereunder.  Every  licen-
     2  see  shall  keep  recordings  of consumer collection calls and make such
     3  recordings available to the superintendent upon request.  Every licensee
     4  shall  preserve  such  books,  accounts,  and records, for at least five
     5  years after making the final entry regarding a consumer debt.  Preserva-
     6  tion  of  photographic  reproduction  thereof or records in photographic
     7  form, including an optical disk storage system and the use of electronic
     8  data processing equipment that  provides  comparable  records  to  those
     9  otherwise  required and which are available for examination upon request
    10  shall constitute compliance with the requirements of this section.
    11    5. Each licensee shall annually, on or  before  April  first,  file  a
    12  report  with  the  superintendent  giving such information as the super-
    13  intendent may require concerning the business and operations during  the
    14  preceding  calendar year of each licensed place of business conducted by
    15  such licensee within the state under authority  of  this  article.  Such
    16  report  shall  be  subscribed and affirmed as true by the licensee under
    17  the penalties of perjury and shall be in  the  form  prescribed  by  the
    18  superintendent.
    19    6.  In addition to annual reports, the superintendent may require such
    20  additional regular or special reports as may be deemed necessary to  the
    21  proper  supervision  of  licensees  under  this article. Such additional
    22  reports shall be in the form prescribed by the superintendent and  shall
    23  be subscribed and affirmed as true under the penalties of perjury.
    24    7. The expenses of every examination of the affairs of a consumer debt
    25  collector  subject to this section shall be borne and paid by the licen-
    26  see.
    27    § 300. Prohibited acts. 1. No consumer debt collector that is required
    28  to be licensed under this article shall engage in  unfair,  unconsciona-
    29  ble,  deceptive,  false,  misleading, abusive, or unlawful acts or prac-
    30  tices.
    31    2. Without limiting the general application of the prohibited acts  in
    32  subdivision  one  of this section, it shall be unlawful for any consumer
    33  debt collector to:
    34    (a) engage in any act or practice which would be a material  violation
    35  of  the  federal  Fair Debt Collection Practices Act, any other New York
    36  law or federal law regulating consumer debt collection, or  any  act  or
    37  practice  which would be prohibited under section six hundred one of the
    38  general business law if the consumer  debt  collector  was  a  principal
    39  creditor or his or her agent;
    40    (b) engage or retain the services of any person who, being required to
    41  be  licensed under this article, does not have a valid license issued by
    42  the department; or
    43    (c) cause any act to be done which violates this section.
    44    3. No consumer debt collector licensed under this article shall:
    45    (a) without the prior written or  recorded  consent  of  the  consumer
    46  debtor  given directly to the creditor or consumer debt collector or the
    47  express permission of a court of competent jurisdiction, a consumer debt
    48  collector may not communicate with a consumer debtor in connection  with
    49  the collection of any consumer debts:
    50    (i)  at  any  unusual  time or place or a time or place known or which
    51  should be known to be  inconvenient  to  the  consumer  debtor.  In  the
    52  absence  of  knowledge of circumstances to the contrary, a consumer debt
    53  collector shall assume that the convenient time for communicating with a
    54  consumer debtor is after eight  o'clock  antemeridian  and  before  nine
    55  o'clock  postmeridian,  local  time  at  the consumer debtor's location.
    56  Unless the consumer debtor is known to be  in  another  time  zone,  the

        S. 666--A                           9
 
     1  consumer  debt  collector  can  rely  on the local time of the area code
     2  dialed in determining the convenient time for communication;
     3    (ii)  if  the  consumer  debt  collector  knows the consumer debtor is
     4  represented by an attorney with respect to such consumer  debt  and  has
     5  knowledge  of,  or  can  readily  ascertain,  such  attorney's  name and
     6  address, unless the attorney fails to respond within a reasonable period
     7  of time to a communication from the consumer debt  collector  or  unless
     8  the attorney consents to direct communication with the consumer debtor;
     9    (iii) at a place known to be the consumer debtor's place of employment
    10  unless the consumer debtor is self-employed;
    11    (iv)  more  than  two  times by telephone in a seven day period unless
    12  returning a call made at the consumer debtor's request;
    13    (v) by voicemail on to any telephone that is known or which reasonably
    14  should be known may be received  by  someone  other  than  the  consumer
    15  debtor; or
    16    (vi)  by means of electronic communications, including but not limited
    17  to SMS text message, messaging applications on mobile telephones,  elec-
    18  tronic  mail,  Facebook,  and  other  forms  of  social media, except as
    19  authorized by 12 CFR Part 1066 or by the superintendent in regulations.
    20    (b) communicate with a consumer debtor by postcard;
    21    (c) continue communication with a consumer debtor after  the  consumer
    22  debt  collector's  first  communication  if  the consumer debt collector
    23  fails to send the consumer debtor a notice in writing within  five  days
    24  of  that  first communication, which such notice shall be promulgated by
    25  the superintendent;
    26    (d) continue to communicate with a consumer debtor  about  a  consumer
    27  debt  that  the  consumer debtor disputes without providing the consumer
    28  debtor with data or documents that verify the disputed consumer debt; or
    29    (e) utilize a service or  technology  that  intentionally  causes  the
    30  telephone  network to indicate to the receiver of a call that the origi-
    31  nator of the call is a station other than the true  originating  station
    32  for the purpose of collecting a consumer debt.
    33    § 301. Regulations; minimum standards.  The superintendent may promul-
    34  gate rules and regulations giving effect to the provisions of this arti-
    35  cle.  Such rules and regulations may include but shall not be limited to
    36  the establishment of minimum standards to be observed by  consumer  debt
    37  collectors  acting within this state and further defining acts and prac-
    38  tices which are unfair, unconscionable,  deceptive,  false,  misleading,
    39  abusive, or unlawful under section three hundred of this article.
    40    §  302.  Application  for  acquisition  of  control of a consumer debt
    41  collector.  1. No person shall acquire control of a licensee under  this
    42  article without the prior approval of the superintendent.
    43    2.  Any  person  desirous of acquiring such control shall make written
    44  application to the superintendent, such application  shall  be  in  such
    45  form  and  shall  contain  such  information,  including the information
    46  required under section two hundred ninety-seven of this article, as  the
    47  superintendent  may  require and such person, at the time of making such
    48  application if not licensed, shall pay to the superintendent an investi-
    49  gation fee as prescribed pursuant to section eighteen-a of this chapter.
    50    3. In determining whether to approve or deny an application under this
    51  section, the superintendent shall consider:
    52    (a) whether the financial responsibility, experience,  character,  and
    53  general  fitness  of  the  person seeking to acquire control, and of the
    54  members thereof if such person be a partnership or association,  and  of
    55  the  officers,  directors  and  controlling stockholders thereof if such
    56  person be a corporation, are such as to command the  confidence  of  the

        S. 666--A                          10
 
     1  community  and  to  warrant  belief  that  the business will be operated
     2  honestly, fairly, and efficiently within the purpose of this article;
     3    (b) the effect the acquisition may have on competition; and
     4    (c) whether the acquisition may be hazardous or prejudicial to consum-
     5  er debtors or creditors in this state.
     6    4.  If  no  such application has been made prior to the acquisition of
     7  control, the license for each place of business maintained and  operated
     8  by  the  licensee shall, at the discretion of the superintendent, become
     9  null and void and each such license shall be surrendered to  the  super-
    10  intendent.
    11    §  303.  Suspension  and revocation. 1. In addition to any other power
    12  provided by law, the superintendent may suspend or revoke the license of
    13  a consumer debt collector, if after notice  and  an  opportunity  to  be
    14  heard, the superintendent finds that a consumer debt collector has:
    15    (a)  committed  any fraud, engaged in any dishonest activities or made
    16  any misrepresentation;
    17    (b) materially violated any provisions of this chapter  or  any  regu-
    18  lation issued pursuant thereto, or has materially violated any other law
    19  in  the  course of its or his or her dealings as a consumer debt collec-
    20  tor;
    21    (c) made a false statement or material omission in the application for
    22  or renewal of a license under this article or  failed  to  give  a  true
    23  reply to a question in such application; or
    24    (d) demonstrated incompetency or untrustworthiness to act as a consum-
    25  er debt collector.
    26    2.  The department shall before revoking or suspending any license and
    27  at least fifteen  days prior to the date set for the hearing,  and  upon
    28  due notice to the complainant or  objector, notify in writing the holder
    29  of  such  license, of any charge made and shall afford  such licensee an
    30  opportunity to be heard in person or by counsel  in  reference  thereto.
    31  Such  written  notice  may  be  served personally to the licensee, or by
    32  certified mail to the last known business address of such licensee.
    33    § 304. Bad actors. 1. In addition to any other power provided by  law,
    34  the  superintendent  may  require  any  licensee to remove any director,
    35  officer or employee or to refrain from engaging or retaining  any  inde-
    36  pendent  contractor  or  service  provider  if  such  director, officer,
    37  employee, independent contractor or service provider has themselves  had
    38  a  license  under  this  chapter suspended or revoked, or has caused the
    39  licensee to violate any provision of this chapter or regulations promul-
    40  gated thereunder.
    41    2. No person that is the subject of an order under this section remov-
    42  ing them as a director, officer or employee  or  preventing  a  licensee
    43  from  engaging or retaining them as an independent contractor or service
    44  provider, shall become engaged with any licensee without  obtaining  the
    45  prior written approval of the superintendent. Nor shall such person fail
    46  to disclose that it is the subject of an order under this section to any
    47  licensee  for  which it is acting or seeking to act as a director, offi-
    48  cer, employee, independent contractor or service provider.
    49    3. Any consumer debt collector or entity claiming  to  be  a  consumer
    50  debt  collector that is  not licensed pursuant to this article and know-
    51  ingly conducts business involving  consumer  debt  collection  shall  be
    52  required  to  pay a civil penalty to the department of not more than the
    53  lesser of five hundred dollars per attempt to collect a consumer debt or
    54  one hundred thousand dollars in total damages in violation of this arti-
    55  cle.

        S. 666--A                          11
 
     1    § 305. Penalties. 1. In addition to such penalties as may otherwise be
     2  applicable by law, including but not limited to the penalties  available
     3  under section forty-four of this chapter, the superintendent may require
     4  a person operating as a consumer debt collector without a license to pay
     5  a  civil  penalty  to  the  department  a sum not to exceed five hundred
     6  dollars  per attempt to collect a consumer debt  in  violation  of  this
     7  article.
     8    2.  Whenever it appears to the attorney general, either upon complaint
     9  or otherwise, that any person has engaged in any of the  acts  or  prac-
    10  tices stated to be unlawful under this article, the attorney general may
    11  bring  an  action or special proceeding in the name and on behalf of the
    12  people of the state of New York to enjoin any violation of this article,
    13  to obtain restitution of any moneys or  property  obtained  directly  or
    14  indirectly  by any such violation, to obtain disgorgement of any profits
    15  obtained directly or indirectly by any such  violation,  and  to  obtain
    16  civil  penalties of not more than the lesser of five hundred dollars per
    17  attempt to collect a consumer debt or one hundred  thousand  dollars  in
    18  total damages in violation of this article.
    19    3.  Nothing  in  this  article shall limit any statutory or common-law
    20  right of any person to  bring any action in any court for  any  act,  or
    21  the  right  of  the state to punish any person for  any violation of any
    22  law.
    23    § 306. Preemption. The provisions of this  article  shall  exclusively
    24  govern  the  licensing  of  consumer debt collectors in the state of New
    25  York notwithstanding the provisions of any   other law to  the  contrary
    26  and  further,  no local law shall be enacted which shall require any fee
    27  or license for the licensure or registration of  consumer  debt  collec-
    28  tors.
    29    §  2.  Subdivision  10 of section 36 of the banking law, as amended by
    30  section 2 of part L of chapter 58 of the laws of  2019,  is  amended  to
    31  read as follows:
    32    10. All reports of examinations and investigations, correspondence and
    33  memoranda  concerning  or  arising  out of such examination and investi-
    34  gations, including any duly authenticated copy or copies thereof in  the
    35  possession  of  any  banking  organization,  bank holding company or any
    36  subsidiary thereof (as such terms "bank holding  company"  and  "subsid-
    37  iary"  are  defined in article three-A of this chapter), any corporation
    38  or any other entity affiliated with a banking  organization  within  the
    39  meaning  of  subdivision six of this section and any non-banking subsid-
    40  iary of a corporation or any other entity which is  an  affiliate  of  a
    41  banking  organization  within  the  meaning of subdivision six-a of this
    42  section, foreign banking corporation, licensed lender,  licensed  casher
    43  of   checks,  licensed  mortgage  banker,  registered  mortgage  broker,
    44  licensed mortgage  loan  originator,  licensed  sales  finance  company,
    45  registered  mortgage  loan  servicer,  licensed  student  loan servicer,
    46  licensed insurance  premium  finance  agency,  licensed  transmitter  of
    47  money,  licensed  budget  planner, licensed consumer debt collector, any
    48  other person or entity subject to supervision under this chapter, or the
    49  financial services law or the insurance law, or the department, shall be
    50  confidential communications, shall not be subject to subpoena and  shall
    51  not  be  made  public unless, in the judgment of the superintendent, the
    52  ends of justice and the public advantage will be subserved by the publi-
    53  cation thereof, in which event the superintendent may publish or author-
    54  ize the publication of a copy of any such report or any part thereof  in
    55  such  manner  as  may  be deemed proper or unless such laws specifically
    56  authorize  such  disclosure.  For  the  purposes  of  this  subdivision,

        S. 666--A                          12
 
     1  "reports  of examinations and investigations, and any correspondence and
     2  memoranda concerning or arising out of such  examinations  and  investi-
     3  gations", includes any such materials of a bank, insurance or securities
     4  regulatory  agency or any unit of the federal government or that of this
     5  state any other state or  that  of  any  foreign  government  which  are
     6  considered  confidential  by  such  agency  or unit and which are in the
     7  possession of the department or which are otherwise confidential materi-
     8  als that have been shared by the department with any such agency or unit
     9  and are in the possession of such agency or unit.
    10    § 3. Paragraph (a) of subdivision 1 of section 44 of the banking  law,
    11  as  amended by section 4 of part L of chapter 58 of the laws of 2019, is
    12  amended to read as follows:
    13    (a) Without limiting any power granted to the superintendent under any
    14  other provision of this chapter, the superintendent may, in a proceeding
    15  after notice and a hearing, require any safe deposit  company,  licensed
    16  lender,  licensed  casher  of  checks,  licensed  sales finance company,
    17  licensed insurance  premium  finance  agency,  licensed  transmitter  of
    18  money,  licensed mortgage banker, licensed student loan servicer, regis-
    19  tered mortgage broker, licensed  mortgage  loan  originator,  registered
    20  mortgage  loan  servicer,  licensed  consumer debt collector or licensed
    21  budget planner to pay to the people of this  state  a  penalty  for  any
    22  violation  of  this  chapter, any regulation promulgated thereunder, any
    23  final or temporary order issued pursuant to section thirty-nine of  this
    24  article,  any  condition  imposed  in  writing  by the superintendent in
    25  connection with the grant of any application or request, or any  written
    26  agreement entered into with the superintendent.
    27    §  4.  The opening paragraph of subdivision (a) of section 3218 of the
    28  civil practice law and rules, as amended by chapter 311 of the  laws  of
    29  1963, is amended to read as follows:
    30    Except  as  provided in section thirty-two hundred one of this article
    31  and subdivision (e) of this section, a judgment  by  confession  may  be
    32  entered, without an action, either for money due or to become due, or to
    33  secure  the  plaintiff  against  a contingent liability in behalf of the
    34  defendant, or both, upon an affidavit executed by the defendant;
    35    § 5. Section 3218 of the civil practice law and rules  is  amended  by
    36  adding a new subdivision (e) to read as follows:
    37    (e)  Prohibition on certain judgments by confession. 1. No judgment of
    38  confession may be entered on: (i) any amount due from one or more  indi-
    39  viduals for personal, family, household, consumer, investment or non-bu-
    40  siness purposes;
    41    (ii)  any amount under two hundred fifty thousand dollars due from any
    42  person for any purpose; or
    43    (iii) any amount due from any person that either: (A) is currently not
    44  a resident of the state, (B) was not a resident of the state at the time
    45  the affidavit authorizing the entry of the judgment  of  confession  was
    46  executed, or (C) if not a natural person, does not have a place of busi-
    47  ness  in  the  state or did not have a place of business in the state at
    48  the time  the  affidavit  authorizing  the  entry  of  the  judgment  of
    49  confession was executed.
    50    2.  Paragraph one of this subdivision shall not apply to a judgment by
    51  confession entered or sought to be entered  by  the  state,  a  domestic
    52  municipal  corporation  or  any  public officer acting in their official
    53  capacity.
    54    § 6. The civil practice law and rules  is  amended  by  adding  a  new
    55  section 5022 to read as follows:

        S. 666--A                          13
 
     1    §  5022.  Judgments obtained from unlicensed consumer debt collectors.
     2  Any judgment obtained against a consumer debtor by, or on behalf  of,  a
     3  consumer debt collector acting without a license from the superintendent
     4  of  the department of financial services, when such license is required,
     5  in  violation  of section two hundred ninety-six of article seven of the
     6  banking law, shall be null and void.
     7    § 7. This act shall take effect on the one hundred eightieth day after
     8  it shall have become a law; provided, however that sections one, two and
     9  three of this act shall take effect January 1, 2025.  The superintendent
    10  of financial services shall allow  any  consumer  debt  collector  which
    11  submits  an  application prior to January 1, 2025 to operate pending the
    12  approval or denial of the application.  Effective immediately, the addi-
    13  tion, amendment and/or repeal of any rule or  regulation  necessary  for
    14  the  implementation  of this act on its effective date are authorized to
    15  be made and completed on or before such effective date.  This act  shall
    16  not  affect  the validity of any civil actions or arbitrations commenced
    17  or judgments entered prior to January 1, 2025.
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